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Pearle Vision Inc

3 of 5 stars 8 Reviews

4000 Luxottica Pl, Mason, OH 45040
www.pearlevision.com
(513) 765-6000
 
Some people just talk about putting customers first. At Pearle, we really mean it. We consistently look for new and different ways to improve your optical experience. From talking straight about prices to helping you find the perfect glasses for your...read more
Some people just talk about putting customers first. At Pearle, we really mean it. We consistently look for new and different ways to improve your optical experience. From talking straight about prices to helping you find the perfect glasses for your lifestyle, our focus is on you. Our customers are the heart of our business, and we are obsessed with making the optical experience better for them every step of the way. So we do things a bit differently. We don't lead you to believe you'll pay one thing for a pair of glasses, then spring a bunch of surprise costs on you when you get to the register. We don't leave it up to you to figure out what your vision benefits do or don't cover. Around here, we think of the optical experience as more than a prescription and a pat on the back. We were founded by a doctor who revolutionized the optical industry by putting people first and promising to deliver a vision experience that is based not just on cutting-edge technology and retail selection, but on listening and respect. Our obsession with improving the optical experience began with Dr. Stanley Pearle. Dr. Pearle founded the Pearle Vision® business in 1961 with a small office in Savannah, Georgia, five employees—and a commitment to excellence. An innovative man, Dr. Pearle didn't stop with Georgia. More than 40 years and nearly 800 company and franchise stores later, Dr. Stanley Pearle's vision, Pearle Vision, is an American household name. At Pearle Vision, we're different. And it shows.
 
 

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5 of 5 stars
Oct 4, 2012
by anonymous
business
Pearle Vision Inc 4000 Luxottica Pl,
Mason, OH 45040
USA
I am giving this location 5 stars due to outstanding customer service! I must say, I think they should get a 6th star for the simple fact of having to deal with such characters that go to their store with the whole entitlement attitude. I have been... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Aug 14, 2012
business
Pearle Vision Inc 4000 Luxottica Pl,
Mason, OH 45040
USA
If i could give the store a zero I would. They have the worse staff every. They have know optical knowledge at all buyer beware.
Was this Review helpful to you?   Yes 4 No 3   
 
 
Business Reply to this Review by Leo business
Pearle Vision Inc 4000 Luxottica Pl,
Mason, OH 45040
USA
Hello, my name is Leo Khomutov and I am the owner of this Pearle Vision. I am sorry that you had such a poor experience at the store. I have been in this location for over 19 years and have never received such a response from a customer. I am happy... (More)
1 of 5 stars
Aug 2, 2011
by Guest36838
business
Pearle Vision Inc 4000 Luxottica Pl,
Mason, OH 45040
USA
The website says that you can return frames within 30 days. It does not say that this offer will not be granted between stores. Found the frames I wanted at another store and the place I originally got the frames said no way. Some stores are co... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Jul 9, 2011
by anonymous
business
Pearle Vision Inc 4000 Luxottica Pl,
Mason, OH 45040
USA
wouldnt recommend
Was this Review helpful to you?   Yes 2 No 5   
3 of 5 stars
Feb 8, 2011
by Guest67339
business
Pearle Vision Inc 4000 Luxottica Pl,
Mason, OH 45040
USA
i think they have been doing a good job for years!!
Was this Review helpful to you?   Yes 5 No 8   
5 of 5 stars
Mar 17, 2010
by Guest76907
business
Pearle Vision Inc 4000 Luxottica Pl,
Mason, OH 45040
USA
I've gone to pearle Vision in State College a number of times. I understand the the doctor there and the eyeglass sides are seperate businesses. On the Pearle side I have gotten nothing but great service. The two people I see the most are Mike and K... (More)
Was this Review helpful to you?   Yes 13 No 8   
5 of 5 stars
Mar 10, 2010
by Guest82190
business
Pearle Vision Inc 4000 Luxottica Pl,
Mason, OH 45040
USA
I went to Pearle in Norman and found no wait. I thought I had no insurance coverage, but they called anyway and I found that I had good coverage. The people were courteous, professional, well organized; the facilities were neat and clean with lots... (More)
Was this Review helpful to you?   Yes 13 No 5   
1 of 5 stars
Feb 26, 2010
by Guest46279
business
Pearle Vision Inc 4000 Luxottica Pl,
Mason, OH 45040
USA
Called to schedule an appointment and the woman asked for my insurance information. I was told that I would recieve a call before my scheduled appointment about my insurance and if they took it. The day of the appointment I didn't get a call so I... (More)
Was this Review helpful to you?   Yes 26 No 6   

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Some people just talk about putting customers first. At Pearle, we really mean it. We consistently look for new and different ways to improve your optical experience. From talking straight about prices to helping you find the perfect glasses for your lifestyle, our focus is on you. Our customers are the heart of our business, and we are obsessed with making the optical experience better for them every step of the way. So we do things a bit differently. We don't lead you to believe you'll pay one thing for a pair of glasses, then spring a bunch of surprise costs on you when you get to the register. We don't leave it up to you to figure out what your vision benefits do or don't cover. Around here, we think of the optical experience as more than a prescription and a pat on the back. We were founded by a doctor who revolutionized the optical industry by putting people first and promising to deliver a vision experience that is based not just on cutting-edge technology and retail selection, but on listening and respect. Our obsession with improving the optical experience began with Dr. Stanley Pearle. Dr. Pearle founded the Pearle Vision® business in 1961 with a small office in Savannah, Georgia, five employees—and a commitment to excellence. An innovative man, Dr. Pearle didn't stop with Georgia. More than 40 years and nearly 800 company and franchise stores later, Dr. Stanley Pearle's vision, Pearle Vision, is an American household name. At Pearle Vision, we're different. And it shows.