< See More Results
Take our
app for a
spin
Free app
Superpages® app for
iPad, iPhone, iPod Touch
and Android, including Kindle Fire.
Superpages Mobile App
Learn more
 
NetZero, in business since 1998, is a nationwide Internet Service Provider, available in more than 8,000 cities across North America. NetZero offers both a standard speed dial-up Internet access connection and a HiSpeed dial-up Internet access connect...read more
NetZero, in business since 1998, is a nationwide Internet Service Provider, available in more than 8,000 cities across North America. NetZero offers both a standard speed dial-up Internet access connection and a HiSpeed dial-up Internet access connection.  NetZero also offers a toll-free service as well for customers that may live outside of NetZero’s regular dial-up service area.  All of NetZero’s services work from any phone jack and use a standard dial-up connection.  None of NetZero’s services requires any new hardware so you will be able to sign up and start using the service quickly.  Some other features offered by NetZero include Norton AntiVirus (so email viruses are filtered out before they get to you), a NetZero email address (so you can have your own personal email box to send and receive emails from friends and family), spam protection (so you won’t have to deal with annoying emails in your inbox), a pop-up blocker (so you won’t have to deal with annoying pop-up adds), IM compatibility (so you can use any IM program you want) and 24/7 Live Technical Support (so you can get the help you need when you want it).  NetZero’s HiSpeed Internet services offers you all these features and accelerated dial-up Internet access, with Web surfing up to five times faster than conventional dial-up so you can really get around the Internet much faster. All services are available with no credit card required so you can use alternative forms of payment without incurring any finance charges.
 
 

Business Details

Categories

(Edit)
Internet Products & Services, Internet Access Software & Services, Internet Service Providers

Hours of Operation

(Edit)
  • Mon Open 24 Hours
  • Tue Open 24 Hours
  • Wed Open 24 Hours
  • Thu Open 24 Hours
  • Fri Open 24 Hours
  • Sat Open 24 Hours
  • Sun Open 24 Hours

Additional Information

  • NetZero Internet Access-First Month Free*, Then Plans as Low as $9.95 per Month*, No Credit Card Required, The Fastest Dial-Up Surfing You Can Get!**, Great Features Including: First 30 Days Free*, Mo... More NetZero Internet Access-First Month Free*, Then Plans as Low as $9.95 per Month*, No Credit Card Required, The Fastest Dial-Up Surfing You Can Get!**, Great Features Including: First 30 Days Free*, Monthly Price (each month): $9.95*, Protection from Spam & Email Viruses, Nationwide, Reliable Access, Easy Online Sigh-up Process, Helpful 24/7 Support Always Available*, Need more speed? NetZero HiSpeed includes Accelerated Surfing, Norton Anti-VirusTM , Pop-Up Blocker and more! Only $14.95 per month with the First Month Free!*, Live outside NetZero’s service area? Toll-Free Service Available, *Additional phone and live technical support charges may apply even during any free or trial periods. Unless otherwise noted, service not available in all areas. Unless you cancel your service before the end of the free trial period, you will be charged the applicable subscription fee., **Speed reference compared to nationally available dial-up ISPs set at maximum acceleration. NetZero HiSpeed is available for Windows only. Does not increase the speed of downloads or attachments such as music or video.Less

In Business Since

  • 1998
  • Licensed, Insured

Areas Served

  • Nationwide

Products & Services

(Edit)
  • 24/ 7 Live Technical Support Available- additional phone and live technical support charges may apply even during any free or trial periods.
  • Email
  • HiSpeed Accelerated Dial- Up Internet Access
  • Regular Dial- Up Internet Access

Specialties

(Edit)
  • Internet Service Provider- providing the fastest dial- up surfing you can get!

Payment Options

(Edit)
  • American Express
  • Debit Cards
  • Discover
  • MasterCard
  • Money Orders
  • More
  • Personal Checks
  • VISA
  • Less

Certification & Affiliations

  • United Online is a BBB Accredited business since 05/ 29/ 2000.
  • United Online, FTD, Classmates.com, MyPoints, Juno, MySite, FreeInternet.com

Customers Served

  • Residential
 

NetZero is backed by the SuperGuarantee® Program from Superpages.

Planning to hire NetZero?

SuperGuarantee is a free consumer protection program from Superpages. Using a business backed by the SuperGurantee Program means you'll get the job done right. If you're not satisfied with the work. Superpages will help resolve the issue or pay up to $500.*
To protect yourself with SuperGuarantee, click on the shield to register the service before the work begins.

Get the SuperGuarantee Before the Work Begins

More SuperGuarantee® categories for this business:


SuperGuarantee FAQs

Q: What is the SuperGuarantee®?
A: Get peace of mind when hiring contractors, caterers, plumbers and thousands of other eligible service providers with the SuperGuarantee, a free consumer protection program from Superpages. Look for the SuperGuarantee shield to spot businesses backed by SuperGuarantee. Using a business backed by the SuperGuarantee means you can count on the service being done right, or Superpages will reimburse you up to $500*.

Q: How do I get SuperGuarantee® protection?
A: Click on the SuperGuarantee shield to sign in and register the service before the work begins.

Q: What if I am not satisfied with the service?
A: In the unlikely event you have a problem with the provider go to SuperGuarantee.com, access your account and click on "file a cliam" next to the service registration within 30 days of the registered estimated service completion date.

Q: Is the SuperGuarantee® really free?
A: Yes. Taking advantage of the SuperGuarantee Program by Superpages is totally free. Just select a participating SuperGuarantee business and register the service before it begins.

Q: Who is Superpages?
A: Superpages is the core consumer brand from SuperMedia, the advertising agency for local small-to medium-sized businesses across the United States. SuperMedia offers unparalleled reach with the Superpages® suite of products, including Superpages directories published for Verizon®, FairPoint® and Frontier®, Superpages.com®, Superpages for your mobile and Superpages direct mail products. For more information, visit www.supermedia.com.

For additional information on the SuperGuarantee Program visit www.superpages.com/superguarantee.
*Restrictions apply. For details review the SuperGuarantee Program Terms and Conditions.
 
Write a Review   |   My Ratings & Reviews   |   User Reviews   |   Blogs

User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of SuperMedia LLC. SuperMedia operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of SuperMedia.
1 of 5 stars
Mar 11, 2013
business
NetZero USA
Looks like anyone daring enough to try it had better register with Superpages dot com first! NetZero is backed by the SuperGuarantee® Program from Superpages. Planning to hire NetZero? SuperGuarantee is a free consumer protection program from Superp... (More)
Was this Review helpful to you?   Yes 4 No 2   
3 of 5 stars
Jan 24, 2013
by anonymous
business
NetZero USA
Has anyone tried their "free" cellular internet service? Please advise.
Was this Review helpful to you?   Yes 1 No 6   
1 of 5 stars
Dec 21, 2012
by anonymous
business
NetZero USA
This company has the worst "customer service I've ever had to deal with! They lie to get access to your credit card or debit card and charge you for a service but, they don't provide the service! When you call and complain, all you get is "i'm so so... (More)
Was this Review helpful to you?   Yes 18 No 1   
1 of 5 stars
Dec 21, 2012
by anonymous
business
NetZero USA
This com-pany has the worst "customer service I've ever had to deal with! They lie to get access to your credit card or debit card and charge you for a sevice but, they don't provide the service! When you call and complain, all you get is "i'm so so... (More)
Was this Review helpful to you?   Yes 8 No 0   
1 of 5 stars
Jul 25, 2012
by anonymous
business
NetZero USA
very poor customer service, mgr. ignored me when I spoke about federal law-ada and refused to take call from us attorney.
Was this Review helpful to you?   Yes 27 No 1   
1 of 5 stars
Jul 24, 2012
by anonymous
business
NetZero USA
The order clerk processed my order-THEN told me I had to obtain a working phone line in the house at an extra expense. When I tried to back out of the order-he would not withdraw the order. He then transferred me to someone who hardly spoke english... (More)
Was this Review helpful to you?   Yes 82 No 1   
1 of 5 stars
Aug 29, 2011
by anonymous
business
NetZero USA
rude service technicians. tried to get speed information and was hung up on.
Was this Review helpful to you?   Yes 109 No 9   
1 of 5 stars
Jul 19, 2011
by Guest68872
business
NetZero USA
I called to get a quote, and the representative was unable to provide basic information and unable to refer me to somebody who could. He was plenty eager to sign me up, just not to answer any questions about the service. Terrible.
Was this Review helpful to you?   Yes 124 No 5   
4 of 5 stars
Apr 6, 2011
by Guest08735
business
NetZero USA
We have used Net Zero for several years and have been satisfied. It is dial up which is slow but it is very affordable. Living in the country we had few choices and found Net Zero to be our most affordable and best choice.
Was this Review helpful to you?   Yes 90 No 26   
4 of 5 stars
Jan 11, 2011
by Guest91171
business
NetZero USA
i would like to get this
Was this Review helpful to you?   Yes 8 No 217   
5 of 5 stars
Jan 10, 2011
by Guest14194
business
NetZero USA
OK... so they have bad customer service. What about their actual service? It is obvious the three previous posts were by the same person. Anyone have intellectual/pertinent information about this company?
Was this Review helpful to you?   Yes 27 No 84   
Nov 8, 2010
by Guest36490
business
NetZero USA
bullied by the customer service guy named Michael. pitiful.
Was this Review helpful to you?   Yes 125 No 41   
1 of 5 stars
Aug 19, 2010
by Guest48163
business
NetZero USA
Very rude customer service. Hung up on me before I could ask for any other service.
Was this Review helpful to you?   Yes 112 No 12   

Blogs

Add a Blog   |   View All Blogs
Jan 13, 2012
12:58:18.0
They signed me up for service that was not capatable with my phone carrier, even though at the time of sign up they blantantly lied. ... (More)
1-13 of 13 Results

 
 
Browse to locate your photos. All photos are subject
to review and take at least 24 hours to appear on the site.

JPEG or GIF only, no larger than 5MB
Enter a title for your photo and upload.

By uploading a photo you are agreeing to our Photo Guidelines
 
Data provided by one or more of the following: SuperMedia, Acxiom, Infogroup
 
User Generated Content Guidelines
    Edit this Business Info - Publishing Guidelines
  • User provided updates will not over-write updates provided by the business owner.
  • Superpages.com's editorial department will review the updates, but does not validate the updates with the business.
  • Information provided will be screened and must meet the Content Guidelines before it is published on Superpages.com.
  • Superpages.com reserves the right to remove any content that does not conform to policy.
  • By submitting information, you are granting Superpages.com permission to publish the information you provided.
  • Most submissions take at least 24 hours and may take up to a week to appear online.
    Photos - Publishing Guidelines
  • For photos to publish, the user has to be a registered Superpages.com user.
  • The user will receive an email from Superpages.com asking them to click the link verifying that the photo can be published on Superpages.com.
  • All photos will be edited by Superpages.com staff.
  • The photos must meet the Superpages.com Photo Guidelines.
    • The Content was created by me or by my employees or by a third party who has given me written permission to use the Content in the manner contemplated by the Application.
    • If the Content includes a person or persons, I have obtained from each person in the photo the unrestricted right to use the photo.
    • I have the unrestricted right and authority to use the Content in any media and in any advertising published under the Application in the way it is used.
  • Superpages.com reserves the right to remove any content that does not conform to policy.
  • By submitting information, you are granting Superpages.com permission to publish the information you provided.
  • Most submissions take at least 24 hours and may take up to a week to appear online
    Business Blogs - Publishing Guidelines
  • For Business Blogs to publish, the user has to be a registered Superpages.com user.
  • The user will receive an email from Superpages.com asking them to click the link verifying that the blog can be published on Superpages.com.
  • Blogs will be edited by Superpages.com staff.
  • The Blogs must meet the Superpages.com Content Guidelines.
  • Superpages.com reserves the right to remove any content that does not conform to policy.
  • By submitting information, you are granting Superpages.com permission to publish the information you provided.
  • Most submissions take at least 24 hours and may take up to a week to appear online.
    Abuse Policy
  • Content that is not acceptable can be reported through our Report Abuse link. Superpages.com staff will review all reports and remove those that violate policy.
  • The following may be considered abusive and lead to the removal of content:
    • Profane, obscene, abusive, offensive, objectionable, unintelligible language.
    • Adult material, including graphic images, written images, URLs, or links.
    • Negative comments about individual employees, including names.
    • References to another company, whether by name, domain name, trademarks or service marks.
    • Malicious intent

NetZero, in business since 1998, is a nationwide Internet Service Provider, available in more than 8,000 cities across North America. NetZero offers both a standard speed dial-up Internet access connection and a HiSpeed dial-up Internet access connection.  NetZero also offers a toll-free service as well for customers that may live outside of NetZero’s regular dial-up service area.  All of NetZero’s services work from any phone jack and use a standard dial-up connection.  None of NetZero’s services requires any new hardware so you will be able to sign up and start using the service quickly.  Some other features offered by NetZero include Norton AntiVirus (so email viruses are filtered out before they get to you), a NetZero email address (so you can have your own personal email box to send and receive emails from friends and family), spam protection (so you won’t have to deal with annoying emails in your inbox), a pop-up blocker (so you won’t have to deal with annoying pop-up adds), IM compatibility (so you can use any IM program you want) and 24/7 Live Technical Support (so you can get the help you need when you want it).  NetZero’s HiSpeed Internet services offers you all these features and accelerated dial-up Internet access, with Web surfing up to five times faster than conventional dial-up so you can really get around the Internet much faster. All services are available with no credit card required so you can use alternative forms of payment without incurring any finance charges.