Monro Muffler Brake & Service

I stopped by to get a catalytic converter for my 91 Chevy Lumina. The store owner "gave me the business". He printed a quote with labor etc. included. The total was in the high 200's. I went across the river to Quality Exhaust and got one for... (More) I stopped by to get a catalytic converter for my 91 Chevy Lumina. The store owner "gave me the business". He printed a quote with labor etc. included. The total was in the high 200's. I went across the river to Quality Exhaust and got one for about $100.00. All I wanted was a Cat. Converter not to get screwed.  (Hide)

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I had an exhaust system installed on my car and they never put hangers on it, which it needed badley, when I took it back they just out some cheap wire on it to hold the pipes up with ......shabby work .  Wash.c.h. area

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IF YOU ARE LOOKING JUST FOR AN OIL CHANGE AND THEY TRY TO SELL YOU MORE, CHANCES ARE YOU'VE BEEN NEGLESTING YOUR VEHICLE

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I don't know about any other part of the country but the munro shop in stratham, nh is excellent. the manager and techs are great. they have taken care of our cars for awhile now (my husbands car always has issues) and they have found the problem... (More) I don't know about any other part of the country but the munro shop in stratham, nh is excellent. the manager and techs are great. they have taken care of our cars for awhile now (my husbands car always has issues) and they have found the problem right away or taken time to research to find the problem. great job......  (Hide)

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Monro will send out coupons for an oil change, but once you arrive, they try to add on other stuff, such as transmission flush, tire change, break change, etc.I've had my breaks changed by Monro in the past and the problem is their break pads... (More) Monro will send out coupons for an oil change, but once you arrive, they try to add on other stuff, such as transmission flush, tire change, break change, etc.I've had my breaks changed by Monro in the past and the problem is their break pads cause way too much dust causing it to squeak. If you go back they'll tell you to change the pads again. I took my car to another shop complaining about the squeak and he said "Your breaks are fine, just hose it down with some water to wash away the dust and it'll be fine...". This fixed the problem and the best part is it was free.  (Hide)

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Beware of these guys. I went to the one in Waldorf, MD. They wanted to charge me $278 for a part that I was able to find for $107 elsewhere. What a markup!!!

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In state college, pa. They quoted me $450 to install new front brake rotors($175+175+50(labor)+50(labor)) in order to pass my inspection. Then I went down the road and had the rotors replaced for $26+26+50(labor), then brough the car back for my... (More) In state college, pa. They quoted me $450 to install new front brake rotors($175+175+50(labor)+50(labor)) in order to pass my inspection. Then I went down the road and had the rotors replaced for $26+26+50(labor), then brough the car back for my sticker.  (Hide)

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Great price on oil change, and they even rotate your tires for free. Can't beat it.

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Extremely low oil change price, yet to find a service station in Toledo to perform the service without hassle has yet to happen to me. I have been to four Toledo area locations now. The moment I found a manager willing to honor their oil change... (More) Extremely low oil change price, yet to find a service station in Toledo to perform the service without hassle has yet to happen to me. I have been to four Toledo area locations now. The moment I found a manager willing to honor their oil change coupon, I jumped on it. He said, "15 minutes." One hour and a half later, my car was still up in the air and the manager was trying to tell me I "needed" a transmission flush and a fuel filter. I have flushed the transmission fluid once already (vehicle has 62,000 miles on it) and I don't even have a "servicable" fuel filter!!!! I finally found one decent manager in town, or so I thought, only until he attempted to take me to the cleaners as well. Very disappointed. My suggestion is to find a place that has a higher emphasis on customer service. I hope this was helpful. (This is my first ever review on anything, good or bad, if that tells you how upset I was.)  (Hide)

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