Lumber Liquidators

Oct 23, 2009 by Guest35304

PURCHASED 1100 SF. OF BELLAWOOD BRAZILIAN CHERRY SELECT FROM THEIR HARTFORD LOCATION AND MY LIVING ROOM AND BEDROOM... (More) PURCHASED 1100 SF. OF BELLAWOOD BRAZILIAN CHERRY SELECT FROM THEIR HARTFORD LOCATION AND MY LIVING ROOM AND BEDROOM LOOK FANTASTIC. I AGREE WITH SOME OF THESE COMMENTS BECAUSE I ALSO PURCHASED 500 SF. OF ONE OF THEIR CLOSE OUT AND GOT LOTS OF SHORT LENGTHS AND UNSUSABLE PIECES BUT I ALSO ONLY PAID $2 SF. FOR THE PRODUCT, SO YOU GET WHAT YOU PAID FOR. I RECOMMEND THE HARTFORD LOCATION 100% VERY FRIENDLY AND KNOWLEDGEABLE PEOPLE.  (Hide)

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Business Reply to this Review by Customer Care Response

Lumber Liquidators stands behind all products we sell and values the opinions of our customers. If you had a negative... (More) Lumber Liquidators stands behind all products we sell and values the opinions of our customers. If you had a negative experience we would encourage you to contact Customer Care or the local stor so we can gather the details about your experience and properly assist you. Installation failures can occur, but if a manufacturing related problem is found, we correct the problem immediately. LLI is not responsible for installation related failures caused by poor installation to include: failure to properly store the product during acclimate, failure to test for moisture prior to installation, poor subfloor conditions, and failure to follow the manufacturers installation instructions. Site related problems such as excessive moisture or failing to properly care for the product after installation including regulation of the interior temperature and relative humidity are issues outside our control and become the responsibility of the homeowner / installer. We're here to help. Signed LLI CC Mgr  (Hide)