Do yourself a favor and go somewhere else! We arranged to pick up our furniture, and the Friday before our Monday... (More) Do yourself a favor and go somewhere else! We arranged to pick up our furniture, and the Friday before our Monday pick-up we were told we could not pick it up, due to the warehouse being closed for inventory. Then, on Monday, we were called and told our living room tables were in and we could pick them up. Later that same day, we received a phone call stating that the cocktail table we wanted was suddenly discontinued and the only one they had was the floor model with a large scratch on it! Here it is Friday, and we still do not have our tables. I have spoken with the manager several times and he seems powerless to help us, not unwilling, just powerless. I made sure he knew that our saleswoman was HORRIBLE!!!! (Hide)
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Horrible service... I purchased a very expensive formal dining room group, in early December. Paid for it all at once. Delivery was... (More) I purchased a very expensive formal dining room group, in early December. Paid for it all at once. Delivery was promised in a month. After a month, I had several deliveries made, but was never what I asked for.First, it wasn't even the color advertised on the web. But I settled for it. First delivery was half the table and a couple of chairs. (not assembled) When I began opening boxes, I realized I had no table legs. Requested the legs to come with the china buffet and hutch. Delivery was 2 weeks later. Again no assembly, they brought the same table, with no legs. 2 weeks later, delivery of china buffet and hutch, again, no table legs It is the end of January, and I have to wait another 2 weeks for the same table legs. I hope they miraculously appear. Almost three months wait for a dinig room, but it did not take THEM three months to charge me. (Hide)
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(6)12 of 18 found this review helpful
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