Investigative Services

I would highly recommend this company. They helped me through a very hard time and collected all the evidence I needed in my divorce case. The investigators were very professional and compassionate.

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I hired this company to find out if my girlfriend was cheating on me and it turns out she was. Had I not hired them I would have kept on going like a fool and never would have known the truth. They were very prompt in gathering my information.... (More) I hired this company to find out if my girlfriend was cheating on me and it turns out she was. Had I not hired them I would have kept on going like a fool and never would have known the truth. They were very prompt in gathering my information. Once it was all said and done I was able to move on and be happy again in life. I hope I never have to go through this thing with another women in my life but if so I would definetly give these guys a call back. Thanks investigative services!!  (Hide)

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Please don't use this service. They are going to rob you blind! They convince you that their services will greatly aid your case in court. Then charge you a small fortune for investigative work, that is is debited directly from your account. So,... (More) Please don't use this service. They are going to rob you blind! They convince you that their services will greatly aid your case in court. Then charge you a small fortune for investigative work, that is is debited directly from your account. So, you have no say in charges. In my case, I was lied to about what they found, which convinced me to order a final report. With the final report I was charged $1000 then had an additional $685 debited from an unauthorized account. The final bill makes no sense and doesn't even resemble what was debited from my account. Now no one will return my calls regarding the billing dispute!! I will have to file a claim with BBB and a case in small claims court. I hired this service to track a cheating husband. You can image the state I was in. To top off the awful service of Investigative Services, the investigativor on my case called a month after to ask me out!!! VERY PROFESSIONAL!!  (Hide)

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I have spent the last four months trying to reconcile a billing dispute with Investigative Services. In spite of the dozens of correspondences that I have made, they refuse to provide detailed & clear invoicing. A partial refund was issued &... (More) I have spent the last four months trying to reconcile a billing dispute with Investigative Services. In spite of the dozens of correspondences that I have made, they refuse to provide detailed & clear invoicing. A partial refund was issued & they actually charged me administrative & "other" costs for their time to respond to my requests for a refund of money that they debited in excess for services rendered. My attempts to settle this without outside intervention have been unsuccessful. I received a letter from Investigative Services stating that the matter is closed from their point. In my opinion, if a consumer pays almost $7,000 for a service, they are entitled to know what they paid for. While I would have preferred to settle this without further inconvenience, I have had to file a complaint with the Better Business Bureau (like others before me with similar complaints against this company) & a claim with Small Claims Court in my ongoing efforts for resolution.  (Hide)

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