For some unknown reason, I will go to Home Depot, spend two hours trying to find something, finally give up, and drive down the road to Haden True Value. The minute I walk in the door, I am greeted with a "Hello, may I help you?" and in 10 minutes, I have what I need am an out of there, feeling so much better than when I walked in the door. Please tell me, why do I even bother to shop anywhere else??? And these folks are always so pleasant. They make me feel like I am the only customer they have, which is definitely NOT the case. Their store may not be as big as those other guys, but their customer care is HUGE. Thanks gentlemen!