Firestone Complete Auto Care

Jun 20, 2009 by Doc

I recently took my pontiac G6 in for two new front tires. The staff is always friendly, but I would prefer a mean... (More) I recently took my pontiac G6 in for two new front tires. The staff is always friendly, but I would prefer a mean spirited crew if it meant my service would be performed correctly. After they installed the tires and did a front end alignment, the car pulled to the left and I had a lot of vibration throughout the entire frontend of the vehicle ,worst than before I had brought it in. After 10 days when I actually had a chance to take it back(meanwhile the edges of the tires began rounding off becuase of the poor front end alignment). The guy working there at least admitted to me that a lot of people were bringing their cars back for this same reason. He stated that the machine may not be calibrated correctly or they simply did not do it right! They did another front end alignment and the end results were worst than the first! So I decided to take it to another location, which was the coolsprings, tn location. They were great, said right away that it was wrong, did a front and rear  (Hide)

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