DISH Network

The service wasn't bad. But for the money, Comcast offers more. So I called to cancel. When they told me I signed a contract, I knew that wasn't true so I had it mailed to me. I finally got it almost a month later and it was a FORGERY! I had to... (More) The service wasn't bad. But for the money, Comcast offers more. So I called to cancel. When they told me I signed a contract, I knew that wasn't true so I had it mailed to me. I finally got it almost a month later and it was a FORGERY! I had to jump through hoops to prove it was a forgery and to get the cancellation charges waived. Then they tried to make me pay for the month while I was waiting for the contract! I had to be transferred through the ranks in customer service for a half an hour for Dish Network to give up the precious $29.00. I think they only gave up because they knew I'd never get off the phone if they didn't. Terrible customer service. Worse business practice. Less options than cable. I feel the same way I did the first time I saw snow, so glad I'll never have to deal with that again! -Alyse in FL.  (Hide)

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I would HIGHLY recommend DISH Network to anyone as there aren't any "fuzzy channels", no programs that don't come in well and in the 9 or 10 years since I've DISH Network there's been only two times in which reception was very good but then again... (More) I would HIGHLY recommend DISH Network to anyone as there aren't any "fuzzy channels", no programs that don't come in well and in the 9 or 10 years since I've DISH Network there's been only two times in which reception was very good but then again it was during our "monsoon season" we're it rains like cats and dogs! I called my local cable company to give the comparison cost, and to be 100% truthful there is no comparison at all as you only get 140 channels which included both television and music for $83 a month, but that was after a whopping $93 installation fee where with DISH Network you would get well over the number of channels along with music stations all in high quality digital and/or high definition stations! You did a DVR receiver for free that will allow you to record, pause and rewind well over 200 hours of programming!So before you buy or commit to a service compare your options and you'll be with DISH Network too! I'm not paid for doing this! Bruce W, Prescott, AZ  (Hide)

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Trish is exaggerating a bit. While true that they have you stand in front of the TV with remote in hand, they ask you to do things so they can diagnose over the phone. This is true with whatever provider you choose. I've had Comcast do the same... (More) Trish is exaggerating a bit. While true that they have you stand in front of the TV with remote in hand, they ask you to do things so they can diagnose over the phone. This is true with whatever provider you choose. I've had Comcast do the same thing. I've had Dish Network for about 10 years and can say I am very pleased with them. In the 10 years, I've had to deal with Customer Service a grand total of two times. The service and equipment are very reliable. My picture is outstanding.  (Hide)

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I just go off the phone with them and it took me less than 5 min to get my questiones asked. I've always received good customer service from them.

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They are fine except if you have a problem, they keep you on the phone a long time and you have to be at home with the remote in your hand and the tv in front of you because you have to fix it yourself while they tell you how in there foreign... (More) They are fine except if you have a problem, they keep you on the phone a long time and you have to be at home with the remote in your hand and the tv in front of you because you have to fix it yourself while they tell you how in there foreign languages.  (Hide)

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