Crystal Cleaning By Lavina Inc.

horrible!!!! I scheduled them to come on Friday to come between 3 and 4. I called at 6 and then they said they would return my call but did not. I continued to call them but they ignored my phone calls. They said that they would come on Sat but... (More) horrible!!!! I scheduled them to come on Friday to come between 3 and 4. I called at 6 and then they said they would return my call but did not. I continued to call them but they ignored my phone calls. They said that they would come on Sat but did not show up again! DO NOT HIRE THIS COMPANY!!  (Hide)

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Great service on time, very detailed will use them again

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We were originally scheduled for our house cleaning for Tuesday April 7th. Early that morning we received a call from the office telling us that the crew heading to our house had been in a car accident - they apologized and said they would call us... (More) We were originally scheduled for our house cleaning for Tuesday April 7th. Early that morning we received a call from the office telling us that the crew heading to our house had been in a car accident - they apologized and said they would call us back and let us know if they were still coming or if they would reschedule. We were 100% understanding and told them no worries - we were under the impression they would call and/or come on Wednesday April 8th -- it is now Friday April 10th and I have called at least 2 times each day (Wed, Thurs,& today) - each time nicely expressing my understanding for what happens after an accident and SIMPLY requesting a return call. It is now 5 pm. on Friday April 10th & we have received NO CALL BACKS! The reason I chose this company - after having had so many BAD experiences w/ cleaning companies - was because of their attention to customer needs &emphasis on customer service. I was VERY excited about trying this company & now EXTREMELY disappointed!  (Hide)

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Excellent service and staff

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Thank you crystal cleaning for having the good since to have english speaking people to work for your company. Both ladies presented themselfs well and did a great job. They actually look like they enjoyed cleaning, going to go every other week..... (More) Thank you crystal cleaning for having the good since to have english speaking people to work for your company. Both ladies presented themselfs well and did a great job. They actually look like they enjoyed cleaning, going to go every other week.. Regards HJB  (Hide)

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I just wanted to comment on today's cleaning... Everything looks & smells great! & special thanks to the crew for straightening out the shoe closet. P.s. anytime you need a referral you are welcomed to use our name. We quite satisfied with your... (More) I just wanted to comment on today's cleaning... Everything looks & smells great! & special thanks to the crew for straightening out the shoe closet. P.s. anytime you need a referral you are welcomed to use our name. We quite satisfied with your professionalism, scheduling, and cleaning. Thanks Again, Allison Wilkins  (Hide)

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Best cleaning company I have ever dealt with, Dave is great and will go out of his way to satisfy his customers. So happy with my clean house, will recommend to anyone.....Thanks for the great Job!!!

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Great company and nice people you will not be disappointed

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Hello my dear friends! Fernando called me last night to give me the good news about the dryer. I am so very grateful for your kindness :-) It has been on the TO DO list for a very long time but simply there has been no budget for it... 2008 was a... (More) Hello my dear friends! Fernando called me last night to give me the good news about the dryer. I am so very grateful for your kindness :-) It has been on the TO DO list for a very long time but simply there has been no budget for it... 2008 was a tough year (I am sure for you guys as well) and 2009 is not coming any better. I have not been able to visit Fernando as much due to the economics and also my back so your help and care towards him has meant the world to me! At least I know his clothes are cleaned and ironed and his house is tidy and clear of dust. He has been battling his allergies again so having his house cleaned weekly makes a world of difference to his health. He doesn't really have anyone from the family there that look out for him. He loves St. Pete and does not seem to mind but I am raised 'the old way' that you need to have your family around and worry constantly about him being so alone... I guess that is why God sent him (and I) good people like you!!! Anyway all th  (Hide)

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i.e., DEAR DAVID, I JUST HAVE TO TELL YOU HOW DELIGHTED AND PLEASED JOHN AND I ARE WITH HOW CLEAN OUR HOME IS. THE HOUSE WAS PERFECTLY CLEAN. I KNOW THE GIRLS WORKED VERY HARD AND WE REALLY APPRECIATE ALL THEIR HARD WORK. WE REALLY LOVE... (More) i.e., DEAR DAVID, I JUST HAVE TO TELL YOU HOW DELIGHTED AND PLEASED JOHN AND I ARE WITH HOW CLEAN OUR HOME IS. THE HOUSE WAS PERFECTLY CLEAN. I KNOW THE GIRLS WORKED VERY HARD AND WE REALLY APPRECIATE ALL THEIR HARD WORK. WE REALLY LOVE HOW CLEAN THE GIRLS GOT THE REFRIGERATOR AND FREEZER, THE CHINA HUTCH, PANTRY AND ESPECIALLY THE LANAI. WE ARE SO VERY HAPPY THAT WE DISCOVERED YOUR COMPANY. SINCERELY, JANET AND JOHN LANDS A local favorite, or highly recommended because  (Hide)

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