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Business Details

Categories

(Edit)
Broadband Services, Cable Television Services, Internet Service Providers, Local Phone Services, Long Distance Phone Services

Hours of Operation

(Edit)
  • Mon 08:00 AM-05:00 PM
  • Tue 08:00 AM-05:00 PM
  • Wed 08:00 AM-05:00 PM
  • Thu 08:00 AM-05:00 PM
  • Fri 08:00 AM-05:00 PM
  • Sat 08:00 AM-05:00 PM

Brands

(Edit)
  • Cox Interactive Media

In Business Since

  • 1962
  • Licensed

Products & Services

(Edit)
  • 37 Movie Channels including HBO- Cinemax- Showtime- Starz (including HD)
  • Cable TV
  • Digital Cable Television
  • Digital Telephone Service
  • Digital Video Recorder (DVR)
  • More
  • ESPN Full Court,
  • ESPN Game Plan
  • Foreign Language Channels from China
  • Hdtvs
  • Hi-Definition Cable TV (HDTV)
  • High Speed Internet Services with PowerBoost (the fastest internet speeds available)
  • Japan & The Philippines
  • Local Phone Service
  • Long Distance Phone Services
  • MLB Extra Innings
  • MLS Direct Kick
  • NBA League Pass
  • NHL Center Ice
  • On Demand Television
  • Pay Per View Services
  • Satellite Systems
  • Spanish Language Television Packages
  • Video Recorders
  • Less

Specialties

(Edit)
  • For a complete list of retail centers & payment locations you can visit our website or call us. Service hours vary by location. Please visit our website for special offers/ promotional discounts & to view/ manage your Cox account or pay your Cox bill. Call us today and find out how easy it is to make the switch to Cox Communications!

Additional Information

  • Since 1962, Cox has built high-quality communications networks and delivered quality cable television programs. A full-service provider of telecommunications products, Cox offers an array of advanced... More Since 1962, Cox has built high-quality communications networks and delivered quality cable television programs. A full-service provider of telecommunications products, Cox offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network, as well as integrated wireless services in partnership with Sprint. Call or click today for more information on the services we offer and how we can help you. As the third-largest cable provider in the nation, Cox Communications Inc. is noted for its high-capacity, reliable broadband delivery network and superior customer care. For Cox, it's not about being the biggest, it's about being the best. With more than 6 million total residential and commercial customer relationships, over 22,000 employees and a firm commitment to education, the Cox team is widely regarded industry leaders, having earned multiple distinctions in customer satisfaction, diversity practices and company strategy. In 2006, Cox received highest honor in J.D. Power and Associates' residential cable/satellite TV customer satisfaction study as well as in 2005 for customer satisfaction among high-speed Internet service providers. (For complete details on the Residential Telephone, Cable/Satellite and Internet Service Provider Residential Customer Satisfaction Study, visit www.jdpower.com.)Less

Certification & Affiliations

  • Better Business Bureau, Better Business Bureau,

Customers Served

  • Residential
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
2 of 5 stars
Apr 30, 2014
by anonymous
business
Cox Communications - Las Vegas USA
Cox has great internet, no one can argue that. However their customer service is so bad, the great product doesn't matter. I was informed that on March 23 my bill would increase, so on March 10 I called and reduced services with them. This reduction... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Jan 6, 2014
by anonymous
business
Cox Communications - Las Vegas USA
By far the worst i have ever seen. First it looks like your getting hundreds and hundreds of Channels, But you realize that over 98% of the channel from 1 to 900's you will never watch, So you are really basically flushing your money( $100+) down th... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Sep 19, 2013
by anonymous
business
Cox Communications - Las Vegas USA
I give ZERO stars. Their Internet service hasn't worked since I got it 3 months ago. Their customer service is terrible. I've spent hours on hold. I've wasted hours with technicians to no avail. Don't use cox Internet. It's a waste of time and money... (More)
Was this Review helpful to you?   Yes 0 No 1   
3 of 5 stars
Sep 6, 2013
business
Cox Communications - Las Vegas USA
I have been with Cox for many years but recently changed internet service to basic because of the cost of the bill going up considerably. Now I cannot forward E-mails intact and some of the E-mails I receive are incomplete. I can understand the se... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Mar 15, 2013
business
Cox Communications - Las Vegas USA
Worst service EVER!!!! this company is such a JOKE! we bought four 42" hdtvs for Christmas so we were forced to switch our boxes and its been nothing but problems since. we pay 220$ for service and there boxes NEVER work. weve had to reset them at l... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Nov 22, 2011
by Guest74934
business
Cox Communications - Las Vegas USA
As the other reviews have stated service is terrible. I exchange some equipment after it quit working after 3 months of use. I made a trip to the customer service center, returned the unit asked if it had the power cord because I brought the old o... (More)
Was this Review helpful to you?   Yes 1 No 2   
1 of 5 stars
Aug 9, 2011
by anonymous
business
Cox Communications - Las Vegas USA
I lose channels on TVs not using HD box and have to pay for more boxes or not watch channels.
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
Jul 19, 2011
by Guest42714
business
Cox Communications - Las Vegas USA
It is absolutely breathtaking the incompetence of Cox communications. In 4 years we have never had a consistent bill. The phone service drops every single call if you answer it quickly. The internet gets terrible at peak hours and they claim it's no... (More)
Was this Review helpful to you?   Yes 5 No 2   
1 of 5 stars
Jun 18, 2011
by anonymous
business
Cox Communications - Las Vegas USA
COX is terrible! Just moved here and all we have is high prices, high amount of problems and little customer service.
Was this Review helpful to you?   Yes 7 No 3   
1 of 5 stars
May 10, 2011
business
Cox Communications - Las Vegas USA
Cox Communication is not only bad in Las Vegas; it is also very bad In Oklahoma City, OK. I have been with them only for a few months. From Day one I have been lied to by Cox Reps. I was told my bundle would be $99.00 for (three months) a month and... (More)
Was this Review helpful to you?   Yes 6 No 0   
1 of 5 stars
Feb 21, 2011
by anonymous
business
Cox Communications - Las Vegas USA
I give Cox cable one start because you can't go lower. I have been stuck with Cox cable for years. I have never had a HD DVR that lasted more than a few months before I had to replace it because of problems. The main reason I kept Cox was because of... (More)
Was this Review helpful to you?   Yes 7 No 0   
1 of 5 stars
Jan 19, 2011
by anonymous
business
Cox Communications - Las Vegas USA
COX IS THE WORST COMPANY TO DEAL WITH THEY HAVE YOU OVER A BARREL FOR THEY HAVE A MONOPOLY HERE IN VEGAS
Was this Review helpful to you?   Yes 6 No 1   
1 of 5 stars
Sep 16, 2010
by Guest01232
business
Cox Communications - Las Vegas USA
I would not recommend cox communication for services. They sell you the bundle which is a joke because its just couple dollars discount. The bill changes every month. I got the bundle package and I was promise a movie channel for a year which was a... (More)
Was this Review helpful to you?   Yes 10 No 1   
 
 
Business Reply to this Review by Cox LV Tech business
Cox Communications - Las Vegas USA
We understand that seeking the best value in Video, Voice and Data services is important to you. Our goal is to make sure that you get the best possible value. Our belief is that Cox can provide our customers long term value and convenience that is... (More)
1 of 5 stars
Aug 14, 2010
by anonymous
business
Cox Communications - Las Vegas USA
Las Vegas has been rated as one of the top ten worst places to live. I think its because of Cox.
Was this Review helpful to you?   Yes 9 No 1   
 
 
Business Reply to this Review by Cox LV Tech business
Cox Communications - Las Vegas USA
We recently noticed your comments on this site. We are sorry to see that you feel this way about Cox services. We will be happy to address any specific issues you may have with our service however we will need specifics in order to address your iss... (More)
1 of 5 stars
May 12, 2010
by anonymous
business
Cox Communications - Las Vegas USA
Cox has the worst customer service I've ever seen. They do nothing but spend customers money on recruiting (wonderful deals) new customers and give NOTHING to their customers, including decent service
Was this Review helpful to you?   Yes 9 No 1   
 
 
Business Reply to this Review by Cox LV Tech business
Cox Communications - Las Vegas USA
We recently noticed your comments on this site. We strive to provide the best customer service and rates both to our new and established customers. We are very sorry to see your previous dealings have not met this standard. We will be happy to addre... (More)
1 of 5 stars
Mar 2, 2010
by anonymous
business
Cox Communications - Las Vegas USA
COX .. promise you everything then give you nothing but problems. Their customer service is the worst I have ever encountered. Their supervisors are condescending, pretentious, sarcastic and dismissive. They promised one price for the whole time I h... (More)
Was this Review helpful to you?   Yes 9 No 3   
 
 
Business Reply to this Review by Cox LV Tech business
Cox Communications - Las Vegas USA
We recently noticed your comments on this site. We strive to provide the best customer service and are sincerely sorry to see your dealings with customer service and our supervisors have not met this standard. We will be happy to address any issues... (More)
1 of 5 stars
Feb 10, 2010
by Guest22862
business
Cox Communications - Las Vegas USA
Terrible service, terrible customer service, expensive, I wouldn't recommend to anyone.
Was this Review helpful to you?   Yes 12 No 0   
 
 
Business Reply to this Review by Cox Las Vegas Tech business
Cox Communications - Las Vegas USA
We recently noticed your comments on this site. We strive to provide the best customer service and are sincerely sorry to see your dealings with customer care have not met this standard. We will be happy to address any issues you may have with our s... (More)
1 of 5 stars
Feb 7, 2010
by Guest91912
business
Cox Communications - Las Vegas USA
i have had cox high speed internet in las vegas for about one year now and i must say it is the worst service i have ever had. i have called numerous times to complain and have it fixed and they say its my wireless router, so i have now changed my w... (More)
Was this Review helpful to you?   Yes 13 No 0   
 
 
Business Reply to this Review by Cox Vegas Tech business
Cox Communications - Las Vegas USA
We recently noticed your comments on this site. We strive to provide the best customer service and are sincerely sorry to see your dealings with technical support have not met this standard. We will be happy to address any issues you may have with o... (More)

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