Called 2 request a service call after reading it would cost $59 for them 2 come out. They informed me it was NOT $59... (More) Called 2 request a service call after reading it would cost $59 for them 2 come out. They informed me it was NOT $59 but instead was $79 for the service call. I asked how they charge, ie. by hour, half hour or by job? The man told me after confirming w/another man in the background that they charge by the hour. I asked how much per hour? Again after speaking w/the man in the background, I was told, "Well it depends on stuff." I said, "So you charge by the job?" He told me "No, by the hour." When I asked him how they decide what to charge, I was again informed that it depends on "stuff". What stuff??? No clue because I told them I would find someone else. Very unprofessional & uneducated seeming. Could be wrong but I don't want my address or the neighborhood I live in 2 be a deciding factor in how much they charge me. They already jacked up the price of their service call w/ bait & switch from their advertisement. $79 commits me 2 using them cuz I can't afford another service fee! (Hide)
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Great Service and equipment. They dedicated themselves to resolving the issue until I had the money to replace the... (More) Great Service and equipment. They dedicated themselves to resolving the issue until I had the money to replace the unit. I replaced the unit with a 15 SEER 2.5 ton unit. I keep my house right now at 74 degrees and it works great. They made sure there was not mess when they left. (Hide)
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