Comcast

Comcast is the only high speed internet provider in my area, and let me tell you, avoid this company at all costs! The prices are ridiculous, and the service is terrible.

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I pay more for internet than people who have internet AND cable TV. I don't want television in my home. Internet service worked approx. 20% of the time the first month. Next four months, it worked, but had only 10% of the advertised download... (More) I pay more for internet than people who have internet AND cable TV. I don't want television in my home. Internet service worked approx. 20% of the time the first month. Next four months, it worked, but had only 10% of the advertised download speed. In the fifth month, the internet couldn't connect for four days straight. I'm canceling Comcast service. Customer service people are nice and as helpful as they can be, but you need them to fix things constantly. Absolutely terrible infrastructure here, and Comcast punishes people who don't watch the idiot box.  (Hide)

Was this Review helpful to you?   (8) | (2)   8 of 10 found this review helpful

i have been a comcast customer for 7 years. they keep raising my prices because there is no competition in this area. i wish i could give 0 stars

Was this Review helpful to you?   (10) | (0)   10 of 10 found this review helpful

I had Comcast high-speed internet for four years. Unfortunately Comcast is the only provider with high speed internet in my neighborhood. They know it and their rates are sky high. Last July I moved to Long-Island NY where their subsidiary,... (More) I had Comcast high-speed internet for four years. Unfortunately Comcast is the only provider with high speed internet in my neighborhood. They know it and their rates are sky high. Last July I moved to Long-Island NY where their subsidiary, Cablevision, has tough competition with Verizon's FIOS. I have three services for only 60.00$ with free installation. For the equivalent service in Kirkland WA I was asked to pay around 150$/month + 99$ installation! I would rate their service below 0!  (Hide)

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I wish I could rate Comcast with zero stars. Overpriced for what you get - poor internet connectivity and lame cable. Cable companies need competition too.

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I have to use Comcast for my business computer at home as my employer will use nothing else. This boggles my mind as it is the worst service ever. If I am not kicked off the internet it slows down to speeds worse then dial up. I am on the... (More) I have to use Comcast for my business computer at home as my employer will use nothing else. This boggles my mind as it is the worst service ever. If I am not kicked off the internet it slows down to speeds worse then dial up. I am on the internet all day for my work and this does nothing but slow down my progress. These guys suck.  (Hide)

Was this Review helpful to you?   (23) | (0)   23 of 23 found this review helpful

Horrible service. Comcast continues to bill after service is terminated and another internet carrier has provided service for 90 days. Unfortunately, Comcast became my provider again when an internet provider went bankrupt. Comcast cut service... (More) Horrible service. Comcast continues to bill after service is terminated and another internet carrier has provided service for 90 days. Unfortunately, Comcast became my provider again when an internet provider went bankrupt. Comcast cut service without notice and is now requiring I use their router. The Comcast installer (and supervisor) arrived after 5 days of no service but did not bring new router with them, so there will be a follow-up appointment.  (Hide)

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I have had high speed internet from Comcast for 5 years now and haven't had a problem yet! Always been able to surf when I needed to and no lagging at all. Couldn't be happier.

Was this Review helpful to you?   (8) | (22)   8 of 30 found this review helpful

Would have given 0 stars. WORST company I've ever dealt with; unfortunately they have the monopoly in my area. Am on day 15 of no cable and day 11 of no internet. They were out 5 days ago to have a look. They always blame ME when anything is... (More) Would have given 0 stars. WORST company I've ever dealt with; unfortunately they have the monopoly in my area. Am on day 15 of no cable and day 11 of no internet. They were out 5 days ago to have a look. They always blame ME when anything is down. Horrible customer service - they treat me like I'm an idiot, cancel appointments without warning or notification (I only find out when they haven't shown up, I call Customer Service and they tell me I'm wrong about the appointment date and time and proceed to tell me the new one which is NEVER when we're at home...so I have to take time off work or wait several more days for a time I AM at home), are always late when they DO deign to show up for one. Then it gets passed off to 'maintenance' at which time Customer Service can no longer give an update on what's going on. Astronomical prices, especially for something that never works! I have to call at least once a week to report an outage - this has become my new part-time job. Avoid them!!  (Hide)

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worst service ever. i have highspeed internet and i will be in the middle of something online. just like that comcast drops me. this happens 2-3 times a day. i have had 2 comcast service men and each time they say its fixed, well, it never... (More) worst service ever. i have highspeed internet and i will be in the middle of something online. just like that comcast drops me. this happens 2-3 times a day. i have had 2 comcast service men and each time they say its fixed, well, it never has been.  (Hide)

Was this Review helpful to you?   (39) | (5)   39 of 44 found this review helpful