Cannon Safe

Feb 22, 2009 by Guest90857

Buyer Beware!!
I recently purchased a Cannon/Oxbow safe and the safe had a mechanical malfunction within a few... (More) Buyer Beware!!
I recently purchased a Cannon/Oxbow safe and the safe had a mechanical malfunction within a few days of having it delivered. It was a 72¿ tall x 48¿ wide Oxbow with an electronic key pad. After multiple phone calls with condescending, rude tech reps, they dispatched what could only be described as a grossly under qualified locksmith for repair of the safe. There were 3 attempts to fix the safe, all unsuccessful. The gun store owner had a qualified gun safe locksmith come over and drill the safe to gain entry. The gun store owner agreed to replace the Oxbow free of charge. I told him that I did not want any Cannon products and would never deal with a company who did not back their product or honor their warranty. I opted to pay the difference for a Ft. Knox safe, and wash my hands of this disreputable bunch of jerks. The Ft. Knox Company & products eclipses Cannon in every respect: quality, security, durability, and most importantly, integrity.
Sincerely,
Nate
 (Hide)

Was this Review helpful to you?   (45) | (1)   45 of 46 found this review helpful