Bright House Networks is proud to deliver the TV, Home Phone and High Speed Internet services that are making so many lives easier. Discover what?s new at Bright House Networks and see how we can help make your life easier. Enjoy your bright house?...read more
Bright House Networks is proud to deliver the TV, Home Phone and High Speed Internet services that are making so many lives easier. Discover what?s new at Bright House Networks and see how we can help make your life easier. Enjoy your bright house? You'll really find value with Bright House Networks Business Solutions. We deliver the customized Business Phone, High Speed Internet and Business TV services to make any business thrive. We make every day all about you, and you?re returning the favor. Bright House Networks has been named Highest in Customer Satisfaction Among High-
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Bright House Networks is proud to deliver the TV, Home Phone and High Speed Internet services that are making so many lives easier. Discover what?s new at Bright House Networks and see how we can help make your life easier. Enjoy your bright house? You'll really find value with Bright House Networks Business Solutions. We deliver the customized Business Phone, High Speed Internet and Business TV services to make any business thrive. We make every day all about you, and you?re returning the favor. Bright House Networks has been named Highest in Customer Satisfaction Among High-Speed Internet Service and Residential Telephone Service Providers in the South Region by J.D. Power and Associates. We thank you for the confidence you place in us each day to provide you award-winning customer care and the highest quality products and services.
Local, Long Distance Telephone Service & Internet Services for Homes & Businesses. Cable TV
Additional Information
Make Every Day Easier With, Digital Cable From Bright House Networks, Enjoy Entertainment On Your Terms, With More Choices and More Channels., Watch What You Want, When You Want With True On Demand Fe...
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Make Every Day Easier With, Digital Cable From Bright House Networks, Enjoy Entertainment On Your Terms, With More Choices and More Channels., Watch What You Want, When You Want With True On Demand Features That Satellite Just Can't Offer., No Additional Equipment To BuyLess
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Sep 26, 2012
by anonymous
1
Sep 26, 2012
business
Bright House Networks1195 S Woodland Blvd, Deland, FL32720 USA
Bright House is a mess, constant interruptions on the internet, poor customer service and billing. And I'll tell you why from my personal experience.... My internet goes down at least twice a week. Really? Come on you are in the cable business,... (More) Bright House is a mess, constant interruptions on the internet, poor customer service and billing. And I'll tell you why from my personal experience.... My internet goes down at least twice a week. Really? Come on you are in the cable business, get with it already. I tried to get them to come out and install an additional cable outlet, the tech got here and said he couldn't do it because he needed permission from the HOA. Why didn't the dumb CSR say that when she scheduled the appointment? When I moved they sent my final bill to collection company, credited my payment to my previous account and then charged late fees on the current bill. Called and asked what was happening they didn't know....Disappointed again and again. Desperately seeking a new company that treats customers with a little respect, after all been with them for 15years.. had to give them at least one star but they don't deserve it.... (Hide)
Was this Review helpful to you? 202 of 2 found this review helpful
Bright House Networks1195 S Woodland Blvd, Deland, FL32720 USA
Holy cow. I have had three techs out to my apartment. I have swapped the modem out going to their store. They continue to not be able to give me a single day of reliable internet service for the past two months. Avoid them if at all possible.... (More) Holy cow. I have had three techs out to my apartment. I have swapped the modem out going to their store. They continue to not be able to give me a single day of reliable internet service for the past two months. Avoid them if at all possible. 24 hour call in line does absolutely nothing because they can't actually fix anything with your connection. Avoid if at all possible. (Hide)
Was this Review helpful to you? 505 of 5 found this review helpful
Bright House Networks1195 S Woodland Blvd, Deland, FL32720 USA
Probably the worst internet service I have had in the 10 years. The modem keeps dropping off, rtequiring a reset. Incomvient when you are at home, but how about when you are 500 miles away on vacation. A call to support always starts with "let's... (More) Probably the worst internet service I have had in the 10 years. The modem keeps dropping off, rtequiring a reset. Incomvient when you are at home, but how about when you are 500 miles away on vacation. A call to support always starts with "let's check your computer settings." They were fine before the service dropped, so why would they think anything had changed? The answer is, Brighthouse apparently cannot maintain a constant, consistent signal and they want you think it is something you are doing. If you have a choice, look somewhere else. I am! (Hide)
Was this Review helpful to you? 717 of 8 found this review helpful
Bright House Networks1195 S Woodland Blvd, Deland, FL32720 USA
I wanted to readd cable T.V. to my Internet and was RUDELY told I had to have someone come out and do something to the outside cable connection and come in my house to connect the tv. I said I could do the inside connection if they would do the outs... (More) I wanted to readd cable T.V. to my Internet and was RUDELY told I had to have someone come out and do something to the outside cable connection and come in my house to connect the tv. I said I could do the inside connection if they would do the outside something. I asked if I could take home the box and connect it after they fixed the outside connection. I was told a flat NO!!!! That I could not do it myself (of which I have switched out several boxes from them). They acted like they did NOT need my money, so they are not going to get it. If I can persuade the wife to change all email addresses Internet will monies will be gone also. Very Dissatisfied. Was a customer since 1994. nmnh (Hide)
Was this Review helpful to you? 10210 of 12 found this review helpful
Bright House Networks1195 S Woodland Blvd, Deland, FL32720 USA
Have been a customer for 9 years and will not switch. Excellent customer service, superior tech support. Isn't cheap but Is in line with other providers. If it's available to you I highly recommend it.
Was this Review helpful to you? 232 of 5 found this review helpful
Bright House Networks1195 S Woodland Blvd, Deland, FL32720 USA
Absolutely horrendous. We've been paying customers for over 10 years and today they sent out a guy to investigate us for stealing cable. He refused to leave when asked, next time I'm calling the police. He played obnoxious rap music loudly the entir... (More) Absolutely horrendous. We've been paying customers for over 10 years and today they sent out a guy to investigate us for stealing cable. He refused to leave when asked, next time I'm calling the police. He played obnoxious rap music loudly the entire time he searched our home for 'stolen cable' and then couldn't tell the difference between internet cable and tv cable. We've never been hooked up to their TV cable EVER. We've paid for the internet cable for 10 years. Horrendous customer service, we will be canceling as soon as we find another provider. (Hide)
Was this Review helpful to you? 25125 of 26 found this review helpful
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Bright House Networks is proud to deliver the TV, Home Phone and High Speed Internet services that are making so many lives easier. Discover what?s new at Bright House Networks and see how we can help make your life easier. Enjoy your bright house? You'll really find value with Bright House Networks Business Solutions. We deliver the customized Business Phone, High Speed Internet and Business TV services to make any business thrive. We make every day all about you, and you?re returning the favor. Bright House Networks has been named Highest in Customer Satisfaction Among High-Speed Internet Service and Residential Telephone Service Providers in the South Region by J.D. Power and Associates. We thank you for the confidence you place in us each day to provide you award-winning customer care and the highest quality products and services.
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