We've been taking our dog Zsa Zsa to Best Friends, Norwalk, CT for about 8 years. She is boarded there approx. 4-6... (More) We've been taking our dog Zsa Zsa to Best Friends, Norwalk, CT for about 8 years. She is boarded there approx. 4-6 times per year. The front end people seem very caring. It was their decision to board her in assisted living (quieter) as she aged. She's about 14 years old now. When she was younger they gave her food supplements because she was so excitable that she would lose weight when she stayed even tho she ate all her food. I don't know how the kennel operates in the back but I always see dogs being walked when I'm there and the 2 times I was in the back it was clean and orderly. Once. Zsa Zsa had a benign lipoma (a fatty tumor) that was bleeding and I got a call from the manager about it. It was my fault that I neglected to mention the possibility of a bleed. I appreciated their notice and consideration. Would Zsa Zsa rather be home? Of course. Is that possible? No. Especially as she is older, I feel more comfortable knowing Best Friends is watching out for her (Hide)
I have been using the Doggie Day Camp services of Best Friends - Norwalk daily for almost 2 years. I couldn't be... (More) I have been using the Doggie Day Camp services of Best Friends - Norwalk daily for almost 2 years. I couldn't be happier with the quality of the staff and personal attention my dog receives. All the counselors are excellent, especially Jacki and Kevin. They are dedicated professionals who develop special relationships with the campers. My dog's health and safety are of their utmost concern. I have a special needs dog who needs lunch time meds which is why I'm there daily. I visited 2 other camps before deciding to entrust my special boy to Best Friends. My dog was thoroughly reviewed for temperament and vaccinations checked before being permitted to attend camp. The camp is constantly being cleaned and I can even check on my boy by logging on to their webcam! (Hide)
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