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Jul 19, 2010
Jul 19, 2010
Bank Annapolis1000 Bestgate Rd, Ste 400, Annapolis, MD21401 USA
I wanted to bank at BankAnnapolis because I thought I would get more personal attention than I was getting at the megabanks. One visit to BankAnnapolis convinced me that I should not make that change. I found the two staff I spoke with to be poorly... (More) I wanted to bank at BankAnnapolis because I thought I would get more personal attention than I was getting at the megabanks. One visit to BankAnnapolis convinced me that I should not make that change. I found the two staff I spoke with to be poorly trained and were not able to answer basic questions about interest rates on checking and money market accounts. I thought I was being patient and polite when I said this information was important to me. The response from the BankAnnapolis people was rude and almost angry. They acted as if they were doing me a favor by allowing me to bank there. Maybe they were having a bad day. I mentioned this to a friend who said she had a similar experience there. I guess my account just wasn't big enough to merit their attention or service. (Hide)
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