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Oct 20, 2009
Oct 20, 2009
Auto Glass SolutionsUSA
Don't believe that! They are not upstanding company! Put in bad windshield. Caused over $1000 in damages to vehicle. Refused to pay damages even though certified mechanics said faulty seals on windshield. I'm pretty sure they are NOT insured as they... (More) Don't believe that! They are not upstanding company! Put in bad windshield. Caused over $1000 in damages to vehicle. Refused to pay damages even though certified mechanics said faulty seals on windshield. I'm pretty sure they are NOT insured as they refused to give out insurance company, which would of been an easy solution. Said they would pay damages, now ignoring all my calls and stalling for time, lying to me and now I have to go thru small claims court to get my settlement. Please be warned. They are not an upstanding company at all! Don't believe the website. Wish someone would of warned me. Look them up on Better Business Bureau website. They get a F rating with 2 filed complaints against them. (Hide)
Would NEVER choose to do business with AGS again. Internet ad says they'd pay up to $350 of the deductible. I called and was first told they'd pay $50, but when I told them I still wanted to shop around, they quickly increased it to $125. I made... (More) Would NEVER choose to do business with AGS again. Internet ad says they'd pay up to $350 of the deductible. I called and was first told they'd pay $50, but when I told them I still wanted to shop around, they quickly increased it to $125. I made an appointment. I drove 60 miles to the Portland area. They were to arrive between 2pm and 5pm. I arranged to be at a relatives house to have the work done. I called them at 12:30pm the day of the appointment to confirm and see if they wanted directions. I was told they would call me if they had any difficulty. At 4:50pm I called to get an ETA. I was told there was some 'mis-communication' and apparently the Tech was not given the correct address. Unfortunatley, he NEVER tried to call me. I had my cell phone with me the entire time (anticipating a call for directions) They said they would not be able to do the work that day. (the Tech claims he called my cell phone.....??? NOT)
It was a TOTAL WASTE of my time and GAS!! DON"T do business with this company...... Unless YOUR time is of no value. (because AGS does NOT value your time!!!!!!!!!!!!!!!!!!!!!!)
Was this Review helpful to you? 131 of 4 found this review helpful
AGS quoted me the best price in town. I had to ask them repeatedly - are you sure? As it turned out, they had to add a few more dollars but still less than competitors.
I would call them again for my next replacement.
Was this Review helpful to you? 212 of 3 found this review helpful
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