American Appliance Repair

They are GREAT!!!!!! Everyone has been a pleasure. They have been out to my home several times in the past few months for different appliances. All of the guys were clean and courteous. Everything was done exactly as was promised. I would... (More) They are GREAT!!!!!! Everyone has been a pleasure. They have been out to my home several times in the past few months for different appliances. All of the guys were clean and courteous. Everything was done exactly as was promised. I would highly recommend this company to anyone.  (Hide)

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I've had problems with my Sub Zero refrigerator for weeks, and after being shafted by three other companies, a technician from this company came out and actually fixed the problem in minutes. He was great and it cost me less to have him actually... (More) I've had problems with my Sub Zero refrigerator for weeks, and after being shafted by three other companies, a technician from this company came out and actually fixed the problem in minutes. He was great and it cost me less to have him actually fix it than the other companies charged me just to look at it. The office staff was very helpful and professional. I would recommend this company to anyone.  (Hide)

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Thank you for your service!!!! Your company was great & your staff was very helpful & nice. My fridge wasn't cooling & you were able to get out the same day and have it fixed on the spot!!!!! I appreciate a local company that is true to their... (More) Thank you for your service!!!! Your company was great & your staff was very helpful & nice. My fridge wasn't cooling & you were able to get out the same day and have it fixed on the spot!!!!! I appreciate a local company that is true to their word. This day in age its hard to find a company that is willing to help and go out of their way for their customers. I would suggest anyone looking for an honest company that still has old time values to call.  (Hide)

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Fast response! excellent knowledge service. My Subzero refrigerator has never worked this great before. Plus they were able to service my dryer the same day. Completely satisfied

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Had another company out to my home various times to look at my washer and dryer... only for them to "take me for a ride" and having my wife on my case for 2 weeks. I called in and had a both machines repaired the same day. Great customer service... (More) Had another company out to my home various times to look at my washer and dryer... only for them to "take me for a ride" and having my wife on my case for 2 weeks. I called in and had a both machines repaired the same day. Great customer service in the office, and very professional and thorough technician. Explained everything in detail. Nice People!  (Hide)

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We had this company come out to look at two appliances. We were told that there was a charge of $59.95 to examine & diagnose the 1st appliance and $30 for the 2nd. They said those fees would be "Waived" if we did the work with them. Sounded... (More) We had this company come out to look at two appliances. We were told that there was a charge of $59.95 to examine & diagnose the 1st appliance and $30 for the 2nd. They said those fees would be "Waived" if we did the work with them. Sounded Reasonable because I planned to get the work done. BUT they never gave me an estimate prior to the job being done. The guy kept BANGING the Stove Burner on my sink, repeatedly Blew into it, & had to use MY Safety Pin to clean it out. He did this for 20 MINUTES and Charged me $200.00 to do it...using MY "tool". Part of which was the Trip Charge that was supposed to be WAIVED but wasn't. When trying to talk about it he said "IT WORKS" and asked me to initial here & sign there & to pay him the amount he had just written down. I wasn't given an option to replace the burner, just pay the bill I didn't agree to prior to the "work" being done. Bottom line is THEY are right and the CUSTOMER is WRONG and you get major attitude when questioning them.  (Hide)

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