Air Force One A.C.

Business Reply to this Review by Air Force One A/C

I am the owner of Air Force One .I have checked with everyone in my company and none has heard of this complaint... (More) I am the owner of Air Force One .I have checked with everyone in my company and none has heard of this complaint before reading this review. We answer our phones with a live company employee.Who would of turned the call over to me.If there was an overcharge a refund would have been sent. As for the motor failing 45 days after it was installed.The motor and all work we do come with 1 year parts & labor warranty. To the customer. who had this problem here is my personal cell phone # 602-413-9861 please give me a call.  (Hide)

Jul 18, 2006 by MW-4 from Phoenix, AZ

Notably good service experience. i will recommend them anytime. We've disregarded our old techs.
Our a/c went out in our home on a Saturday evening about 9:30pm 07/15/2006. I searched the internet while my wife... (More) Our a/c went out in our home on a Saturday evening about 9:30pm 07/15/2006. I searched the internet while my wife looked through the yellow pages for repair and service. We got the same story after making several calls, either a tech will call us back or after actually speaking to a tech, they would say "it's to late and I've been working all day and I wouldn't be able to get parts until Monday". So I came across a number for Air Force 1 and they actually answered the phone on the 2nd ring. the person who answered the phone was knowledgeable and considerate and actually gave me some idea of what the problem was with the unit. We placed the call to them about 10:00 and the dispatcher was honest enough to tell us that it would be a couple of hours until a tech could respond. It was about 12:30-1:00am when we received a call that the tech was on the way. The tech arrived and was extremely knowledgeable. He pinpointed the problem within moments. Great business and coupons too!!!  (Hide)

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