ActiveDiner.com

Jan 18, 2009 by Guest68805

Tonight I ate at Kumo and it was one of the worst experiences I've ever had. A new waiter started and when a family... (More) Tonight I ate at Kumo and it was one of the worst experiences I've ever had. A new waiter started and when a family of four who ordered more food than us came, we got ignored completely. I had to actually walk up to a waitress and ask for my appetizer. I am allergic to eggs, and although they cooked my rice without egg, they used the same utensils after making everyone else's fried rice to make the rest of the meal, improperly cleaned the grill and even though I said no sesame seeds, the proceeded to put sesame seeds on my vegetables and got upset when I said I didn't want them and wanted them to make me a new batch. The new batch contained sesame seeds as well, and they got sent back a second time. Our food came out after the people who came after us. I waited over 10 minutes for a refill on my beverage. The restaurant was so cold, my mother put on her jacket, and since mine was so bulky, I just shivered through it. Nobody even apologized for the crappy service we received.  (Hide)

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