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At&t Store13210 Shelbyville Rd, Louisville, KY40223 USA
The store hours are 12:00 to 5:00 Sundays. On 2/15/08 the salesperson (Andy) took the lunch he was "entitled" to at the Quizno's next door from 1:30 to 2:45, leaving the store closed (with a "gone to lunch" note in window), while watching 5 customer... (More) The store hours are 12:00 to 5:00 Sundays. On 2/15/08 the salesperson (Andy) took the lunch he was "entitled" to at the Quizno's next door from 1:30 to 2:45, leaving the store closed (with a "gone to lunch" note in window), while watching 5 customers from his lunch seat, come to the door and leave, since the door was locked. This was absoluty the worst customer service experience we have had in many years. When I pointed out that this was poor customer service, he said he was not "into" customer service, he was only into sales, unbelievable, he doesn't get it.
He would not provide his last name or his managers name. A full complaint is being filed with the BBB and AT&T. (Hide)
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