APX Alarms

Great company, great services, I was in a meeting with them and I was impress on all the services that they provide, I will sing up with them since my family will be protected from crime.I was assault and had someone coming to my house, having... (More) Great company, great services, I was in a meeting with them and I was impress on all the services that they provide, I will sing up with them since my family will be protected from crime.I was assault and had someone coming to my house, having their system would have protected me from having 2 black eyes and a broken nose.... and the guy that assau me probably with their system the Police would have got him... In this days security is very important. I could got killed. this service is an investment for my life and my family members.  (Hide)

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First of a contract is a contract people. Hello! Second The contract now are for three years not five. Anyways I am planning to buy this system and was looking for reviews on the system itself not how people cant pay and need to get out of... (More) First of a contract is a contract people. Hello! Second The contract now are for three years not five. Anyways I am planning to buy this system and was looking for reviews on the system itself not how people cant pay and need to get out of contract or how the sales person was pushy and rude. I accually heard the sales rep and then asked him to come back later after I reviewed a couple of forums.  (Hide)

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I actually read a lot of reviews before buying a system. Every company has bad things said, but apx gave me all the equipment for free, i just pay a monthly of 44.99 and a 39 month contract. It was better than adt and the equipment is... (More) I actually read a lot of reviews before buying a system. Every company has bad things said, but apx gave me all the equipment for free, i just pay a monthly of 44.99 and a 39 month contract. It was better than adt and the equipment is great-honeywell.  (Hide)

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Don't bother buying an alarm for them. They will rip you off. Don't work for them either. You'll only get satisfaction if you like ripping off old people and making less than a McDonalds worker.

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I had been thinking about a home system for awhile. I work nights & found out my wife was scared to stay by herself all these years. She kept saying she did not want to pay the monthly fee. Besides the dogs, etc. Anything not to pay. So I came... (More) I had been thinking about a home system for awhile. I work nights & found out my wife was scared to stay by herself all these years. She kept saying she did not want to pay the monthly fee. Besides the dogs, etc. Anything not to pay. So I came home early & found the bedroom door locked. Her plan was to jump up & hide in the closet if a intruder came in. So I decided on APX. I knew about the payments for 60 months & the amount. No problem. The equipment is honeywell. I called the company from the website & we exchanged comments & questions. Everything was explained. Two days later 2 nice men showed up & walked me through the house. We discussed some things & then they went to work. After 3 hour they were done. I paid extra for a motion detector upstairs & extra contacts on two windows. This gave me added piece of mind. I am pleased with the company & product. My wife is pleased. No longer scared. I got what I wanted & that was peice of mind.  (Hide)

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My wife had the experience of meeting one of the local sales reps in the champaign IL area last evening. at our home. The young male person was very rude and tried to lay a guilt trip by stating that she did not care about our animals especially... (More) My wife had the experience of meeting one of the local sales reps in the champaign IL area last evening. at our home. The young male person was very rude and tried to lay a guilt trip by stating that she did not care about our animals especially if a fire broke out when they were left in the house. He suggested that he is the one the company sends out when there is a home burglarized in the area. I guess he is a crime expert. If I was considering an alarm system I would probably look elsewhere due to the sales rep experience.  (Hide)

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YIKES! Do not sign the contract!! If you do and try to cancel, they will not honor the cancellation of service. They claimed they did not receive it. Instead, you may choose to transfer the system to a "friend" or pay out the five years on the... (More) YIKES! Do not sign the contract!! If you do and try to cancel, they will not honor the cancellation of service. They claimed they did not receive it. Instead, you may choose to transfer the system to a "friend" or pay out the five years on the contract! What a joke. Everything the sales person promised was not delivered and the "customer support" team is less than helpful. Each time we called and asked to speak to a supervisor, there was never one available, even though we waited for over 45 minutes one time. I asked to have a supervisor call me back and was told they could not do that. I asked for the Corporate Headquarters telephone number and customer support said the only number I could call was the one I called in. Well, I found their "real" number online. It is 801-224-2542. Apparently the President is Keith Nellesen and the VP is Todd Pedersen. I am not too optimistic, but am going to try contacting them for resolution.  (Hide)

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Shady sales force that tricks senior citizens into signing long term contracts. We intend to report their business practice to every agency possilbe. Absolutely disgraceful way to do business.

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This company preys on senior citizens. It signed up a 82 year old stroke victim (on one of her good days) for a FIVE YEAR contract! Beware they are dishonorable.

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All 3 of the previous positive reviews are posted by APX Alarm themselves. Don't be fooled, they want you to think they are a big, good, quality company, but they're not. Sketchy sales tactics, poor customer service, long contracts, non-consistent... (More) All 3 of the previous positive reviews are posted by APX Alarm themselves. Don't be fooled, they want you to think they are a big, good, quality company, but they're not. Sketchy sales tactics, poor customer service, long contracts, non-consistent installation quality, average equipment, and promises that they will deliver the best product ever but consistently under deliver. The thing is, no one buys their equipment, people only get sold alarms from door-to-door sales people. Would you want a product no one goes out of their way to buy? The company has to go door-to-door to sell their product, otherwise it wouldn't sell. That right there is kind of alarming. Google them, you will see what some past customers have found to be true. If you want that kind of treatment, go for them, they are 5 stars for that.  (Hide)

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