LensCrafters
1701 Mcfarland Blvd E Ste 100, Tuscaloosa, AL 35404
205-553-1800
PHOTOS AND VIDEOS
EyeCare Associates
Serving the Tuscaloosa area.
REVIEWS Write a Review
05/11/12
Provided by YP.com*GO SOMEWHERE ELSE*
Terrible customer service. The store manager repeatedly failed to admit the fact that they gave me a defective lens. After pleading with him to take a better look, he began a 30 second long laughing session directed right at my face (and the man should feel lucky I didn't direct my boot at his). I'm not sure who is in charge of promotion at the Tuscaloosa location, but I am sure that the manager's name is Marcus and the service quality he provides is pi$$ poor... At best. The worst $350 I've ever spent.
03/05/12
Provided by YPmobileThe University Mall location in Tuacaloosa, AL has horrible customer service. And I quote per the manager on duty " could you not afford these glasses or could you really not see out of them". I have never been so insulted in my life. They have a long wait and no one even greets you when you walk through the door. However,when they finally get around to helping you they are nice when you are making a purchase, but super rude if your not satisfied with the product. And the way that the manager regarded me was condescending and inexcusable .
- General Info
- 1701 McFarland Blvd E LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer a complete range of premium lens solutions and a wide assortment of designer brands including Ray-Ban, Oakley and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Cigna and many more. At LensCrafters all prescriptions are welcome!
- Extra Phones
Fax: 205-553-8700
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Categories
- Optical Goods, Eyeglasses, Optometrists
- Payment Options
- Brands
- Armani Exchange, Brooks Brothers, Burberry, Coach, DKNY, Michael Kors, Oakley, Polo, Ralph, Ralph Lauren, Ray-Ban, Sferoflex, Versace, Vogue
- Location
- University Mall
- Associations
- OneSight Foundation
- Other Links
https://local.lenscrafters.com/al/tuscaloosa/1701-mcfarland-blvd-e.html
- Other Information
Specialties: Digital Retina Photo - varies by location, Prescription Eyewear