Sam's Heating & Cooling

Sep 23, 2008 by Guest16626

I had a similar situation today as the previous poster. My landlord said they would call me about my appointment... (More) I had a similar situation today as the previous poster. My landlord said they would call me about my appointment yesterday. I finally called at 4pm and they said I had an appointment at noon today. I stayed home from work today in my hot house. By 1:30 no one had shown up. I called and I am not sure who I spoke to but everytime I have spoken to him he has made me feel like I am bothering him. He said "oh we have you rescheduled for tomorrow at 9am". I said "I have been sitting here all morning waiting couldn't you have called to tell me you had changed my appointment?" He said "well we get backed up sometimes". Fine, I get that, but have some common courtesy. I stayed home for work today and would have had to stay home from work tomorrow. Not to mention it is very uncomfortable in here. I called my landlord, gave her the feedback and they are sending someone else this afternoon. She also said they won't be getting her business anymore. Doesn't even deserve 1 star.  (Hide)

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