Sam's Heating & CoolingPo Box 27866, Tucson, AZ85726 USA
no business cards, no preprinted invoices, no uniform, name tag or name plate on service truck. Unprofessional and... (More) no business cards, no preprinted invoices, no uniform, name tag or name plate on service truck. Unprofessional and over charged for a simple coil cleaning. Felt like I was being scammed. (Hide)
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Sam's Heating & CoolingPo Box 27866, Tucson, AZ85726 USA
I had a similar situation today as the previous poster. My landlord said they would call me about my appointment... (More) I had a similar situation today as the previous poster. My landlord said they would call me about my appointment yesterday. I finally called at 4pm and they said I had an appointment at noon today. I stayed home from work today in my hot house. By 1:30 no one had shown up. I called and I am not sure who I spoke to but everytime I have spoken to him he has made me feel like I am bothering him. He said "oh we have you rescheduled for tomorrow at 9am". I said "I have been sitting here all morning waiting couldn't you have called to tell me you had changed my appointment?" He said "well we get backed up sometimes". Fine, I get that, but have some common courtesy. I stayed home for work today and would have had to stay home from work tomorrow. Not to mention it is very uncomfortable in here. I called my landlord, gave her the feedback and they are sending someone else this afternoon. She also said they won't be getting her business anymore. Doesn't even deserve 1 star. (Hide)
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