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Troy Bank & Trust Co1429 Highway 231 S, Troy, AL36081 USA
Still trying to close my new home loan. It has been 6 weeks with little or no communication from this bank and refusal to return messages. I am having to rent my home from my builder due to accepted incompetence such as mistakes on paperwork, redu... (More) Still trying to close my new home loan. It has been 6 weeks with little or no communication from this bank and refusal to return messages. I am having to rent my home from my builder due to accepted incompetence such as mistakes on paperwork, redundant requests for information, and a complete lack of concern for communication of status. After 4 weeks of waiting after preapproval, we had to change loans because we didn't quality for the previous preapproved loan as requirements were never discussed, just that we qualified.. We have since heard of their reputation for no customer support. Go to Regions. (Hide)
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