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Nov 19, 2008
Nov 19, 2008
Autozone592 Main St, Torrington, CT06790 USA
These fellows totally botched my order which was on a special deal, 5 qts of oil and a filter for a set price. My car has a dry sump, needed 12 qts of expensive 5w50, so I thought I'd get 12 qts and two filters. Filters not in stock, special order,... (More) These fellows totally botched my order which was on a special deal, 5 qts of oil and a filter for a set price. My car has a dry sump, needed 12 qts of expensive 5w50, so I thought I'd get 12 qts and two filters. Filters not in stock, special order, "delivery tomorrow". The salesguy set the oil aside for me. I stopped in the next day, but no filters yet. Again,the third davolunteeringon a special 40 miles round trip. Filters, no oil. "We must have sold it." No sorry, no volunteering to set it right, a "tough luck" attitude. Deficit customer service can't be what this company wants. (Hide)
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