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Maccafe

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Computer & Equipment Dealers, Computer Hardware & Supplies, Computer System Designers & Consultants

4405 Talmadge Rd Ste 100, Toledo, OH 43623

419-885-1240

OPEN NOW: 
Today: 10:00 am - 6:00 pm

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REVIEW SUMMARY

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5
1 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
B
bart46

09/27/13

Provided by YP.com
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We were very pleased with our service from Kim when we purchased our iPad. She was professional, informative, knowledgeable, and courteous. We will use the Maccafe for any future Apple purchases.

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1
1gobucks

03/05/13

Provided by YP.com
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I stopped in for tech service and must admit I walked out very impressed with the patience and professional service of the store. I had questions and they were answered

as well as the upgrading of my computer and Ipad. They were interested in assisting me with my problems and answering questions. I felt relaxed in the dialogue that I had with the store reps. and would definitely recommend the store to others. I want to sincerely thank them for their time and assistance.

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J
julia.koralewski

03/14/12

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I had trouble with my iPhone update, and Verizon wasn't even sure what to do! They sent me to Maccafe the guy helped me out even when they don't sell iPhones!! He seemed to know a bunch, and was super nice.

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M
Marilyn S.

03/13/12

Provided by YP.com
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Very low rating for this Apple...

Very low rating for this Apple store. Had horrible experience with a brand new Mac I had in my possession for 5 days. While the deemed the unit defective, they were super nasty to me because I purchased the computer elsewhere.They never even called me back to let me know my computer was defective. They were going to ship it out for repairs and never even contacted me first.

I was easily able to get a full refund for the defective unit from the original seller.

Paul -the tech I dealt with-actually was hiding when I came over to get my defective computer back. In addition, the owner of the store is suoer unfriendly and treated me like a bother in the past, even though I have spent alot of money at his store.

Definitely advise Mac owners to go to the Michigan based Apple store in Ann Arbor where they treat you great as opposed to this crummy place.

claimed iconBusiness Response06/26/2012

I am sorry to hear you had a difficult experience, but please understand we are NOT an actual "Apple Store." We are NOT owned by Apple, we are a local company. If there is a defective computer, we have to send it back to Apple - that is our policy which is explained at check-in. Certain Macs have to be dispatched back to Apple, because no one other than Apple can work on them. If you had purchased the computer from us, we would have taken it back, and given you a new one. However, you said you bought it elsewhere. If you buy a shirt from Macy's, would you try to return it to Dillard's? I hope this better explains our situation, and maybe how our actions were interpreted differently than they were meant. Again, I apologize for any mistreatment, but it sounds like we were just following protocol. If you have any further comments, or suggestions, please do not hesitate to contact me! P.S. Paul's desk is in the back service area, where the techs work on computers, not hide from customers :) Julia Dempster Marketing Coordinator julia@mac-cafe.com 419-885-1240 x210

This listing has been claimed by a business representative.
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H
hank40

08/06/10

Provided by YP.com
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Great service and selection!

Bought my iPad and case (as well as other odds and ends) from the MacCafe AFTER visiting an actual Apple store at a mall. Very knowledgeable staff at the MacCafe, and I loved the personal service and attention. The manager helped me pick out exactly what I needed.

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DETAILS
Hours
Regular Hours
Mon - Fri:
Sat:
Categories
Computer & Equipment Dealers, Computer Hardware & Supplies, Computer System Designers & Consultants, Computers & Computer Equipment-Service & Repair
Brands
Apple
Neighborhood
Franklin Park
Other Email

Other Information

Parking: Lot

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Data provided by one or more of the following: Thryv, Data Axle, Yext.