Kuhn Motors

Dec 5, 2006 by CC-52 from Tampa, FL

They are awful
I made an appointment for 9 am, had Car Care Service plan. I had to wait over 2 hours before my care was ready and it... (More) I made an appointment for 9 am, had Car Care Service plan. I had to wait over 2 hours before my care was ready and it was only an oil change and tire rotation. Other people were getting services in which they paid done much faster than mine. When I asked why it was taking so long the man helping me said he would check. I watched him walk outside and smoke a cigarette. I complained to someone else and was told this service takes at least 1 1/2 hours. I may not be a rocket scientist, but after years of going to Jiffy Lube, I know it takes only 15-20 minutes to do this service. I think when I complained they even went slower to teach me a lesson. There was only one person there who treated me with any respect, a young woman, who I am sorry I didn't get her name. I feel they treated me like that because I am a woman and I had a low cost prepaid service. If you are buying a car from Kuhn do not buy this service plan. Great cars but the service department is awful.  (Hide)

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