Blockbuster Video

Sep 7, 2008 by Heidi2008

This store charged me for a movie I returned. When I called about it, the associate told me that the movie was not in... (More) This store charged me for a movie I returned. When I called about it, the associate told me that the movie was not in the store. I asked him to update my phone number because I never received a phone call about the movie, he said my number was correct in the system and that I received phone calls about it. When I went into the store to try and clear this up, he would not look for my movie anywhere, citing he already did. I will never go back into this store, and do not recommend this store for anybody, not only will you get charged for a movie(s) you returned, but the associates will not look for your movie, tell you you received phone calls that you didn't, and basically tell you there is nothing they will do for you. I did e-mail corporate, and have not received a response of any kind from them.  (Hide)

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