For 60 years, our goal has been to ensure the complete satisfaction of every customer. We know that you have a choice and we want you to feel confident that we will meet all of your needs. Our customer is always our number one priority. Established in 1946, we pride ourselves on being able to provide nearly any type of Fruit Basket and Gift Basket for that special occasion. We're located in Syracuse, NY, and serve the surrounding area via local delivery services. Please take a moment to browse through our site to learn more about our company and what we can do for you. If you have any questions or comments, please feel free to contact us. If you would like to order by phone please call: (315) 471-2541. Our business hours are: Mon-Fri 9am to 4pm EST and Sat 9am-12:30pm EST. We look forward to hearing from you. What happens when you order from Bennetts-Baskets.com? The customer (you) browses through our website and chooses to place an order (such as a $35 - Fruit basket). You establish payment procedures with PayPal, our preferred credit card processor. Your order is then taken to the basket makers, who have at their fingertips years of experience and the finest US Extra Fancy Fruit and gourmet items available. (Which has been scrutinized by Steve, a.k.a. "The Boss", a third generation produce expert.) Your basket is being made by expert hands. The basket then passed on to "the wrappers" who give it the once over (it's really my mother-in-law, who's nick-name is "Sarge").She meticulously eyeballs the whole process! If it passes inspection, it gets a big bow, the card is attached and it is handed out to the delivery service, who brave the Syracuse weather and barking dogs to get your gift to the recipient as soon as possible. Finally success.... hopefully you get a Thank-You note as acknowledgement of your thoughtfulness. We make custom baskets up to $150. You can place the order and leave it at our discretion or you can call us or send us an email for more information. Custom baskets usually include a larger assortments of gourmet items along with the fruit.