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Donnelly Appliance Service

2.5 of 5 stars 8 Reviews

1478 Barnum Ave, Stratford, CT 06614
(203) 378-6186 Additional Contacts
 
 

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4 of 5 stars
Mar 24, 2011
by Guest97492
business
Donnelly Appliance Service 1478 Barnum Ave,
Stratford, CT 06614
USA
I have used Donnelley's for years. While the rates are high, they are competitive. They have been very upfront about pricing. They have offered suggestions if they think the repair is worthwhile or if we should just invest in a replacement. They ar... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Aug 19, 2010
by Guest56191
business
Donnelly Appliance Service 1478 Barnum Ave,
Stratford, CT 06614
USA
This company charges exhorbitant rates, they are unethical in thier explanation of charges and the woman that takes the calls is the rudest service person I have encountered to date. They charged us $413 for 2 hours of work to fix our Subzero and th... (More)
Was this Review helpful to you?   Yes 2 No 1   
 
 
Business Reply to this Review by brianr business
Donnelly Appliance Service 1478 Barnum Ave,
Stratford, CT 06614
USA
I work for Donnelly's and just from what you wrote i can tell you had a refrig evap coil replaced and that is a normal price for that job and we tell every customer the price before we do any repair.I would like you to call any appliance service co... (More)
1 of 5 stars
Aug 4, 2010
business
Donnelly Appliance Service 1478 Barnum Ave,
Stratford, CT 06614
USA
This company charges $88.00 as a service call fee, and then will add an additional charge for labor to repair your appliance. I have used them for the last time and would recommend calling someone else for your repairs that is more reasonable with l... (More)
Was this Review helpful to you?   Yes 3 No 2   
5 of 5 stars
Feb 3, 2010
by Guest11253
business
Donnelly Appliance Service 1478 Barnum Ave,
Stratford, CT 06614
USA
I have dealt with Donnellys for the past 22 years and have always had good dealings with them. Though I dont always like having to wait for a repair because of a part, I do understand in this economy that sometimes parts are not always readily avai... (More)
Was this Review helpful to you?   Yes 1 No 0   
5 of 5 stars
Sep 23, 2009
by Guest40376
business
Donnelly Appliance Service 1478 Barnum Ave,
Stratford, CT 06614
USA
Donnelly Appliance Service in Stratford is top notch. A&E Factory Service was who the manufacturer scheduled but they were a no show so I called Donnelly's. Serviceman was bright, polite and pleasant. Was in and out in 40 mins, clean and the price w... (More)
Was this Review helpful to you?   Yes 2 No 1   
1 of 5 stars
Aug 24, 2009
by Guest83553
business
Donnelly Appliance Service 1478 Barnum Ave,
Stratford, CT 06614
USA
In our busy lives I find it very odd that Donnelly has no way for a customer to leave a message after hours. I called on Sat re my dryer that stopped working. They were good about saying they would come Monday between 9 and 12. However, later on Sat... (More)
Was this Review helpful to you?   Yes 2 No 0   
3 of 5 stars
Aug 20, 2009
by Guest46692
business
Donnelly Appliance Service 1478 Barnum Ave,
Stratford, CT 06614
USA
Called Donnelly for warranty work for a fridge from Hallock's in West Haven. The first time, they did fix the problem (evaporator coil). This lasted for a few months. Then, the fridge stopped cooling slowly. I called them again and they came, di... (More)
Was this Review helpful to you?   Yes 1 No 1   
1 of 5 stars
Jun 22, 2009
by Guest65340
business
Donnelly Appliance Service 1478 Barnum Ave,
Stratford, CT 06614
USA
I have spent entirely too much money to have my washer fixed and still it is not fixed. Repairmen said it was a transmission, paid for the service call. Came back with that part, paid labor again, then he is supposed to come again and charge again... (More)
Was this Review helpful to you?   Yes 5 No 2   

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