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Feb 24, 2012
by Guest26805
5
Feb 24, 2012
business
Dermatology Associates of Northern Virginia21495 Ridgetop Circle Suite 105, Sterling, VA20166 USA
Just had my first visit there and will definitely come back, really impressed with the modern setting and overall great patient care.
Dermatology Associates of Northern Virginia21495 Ridgetop Circle Suite 105, Sterling, VA20166 USA
i always get a smiling face when I walk in the door. i have waited for dr mattay before, but apparently everyone wants to see her, and so do i. i don't mind waiting, but i know that before i go in there. if you don't want a wait, go to practice that... (More) i always get a smiling face when I walk in the door. i have waited for dr mattay before, but apparently everyone wants to see her, and so do i. i don't mind waiting, but i know that before i go in there. if you don't want a wait, go to practice that has a bad rep, and you can get in right away. otherwise, don't complain. (Hide)
Was this Review helpful to you? 202 of 2 found this review helpful
Dermatology Associates of Northern Virginia21495 Ridgetop Circle Suite 105, Sterling, VA20166 USA
Time is of great importance to everyone. I arrived early to my appointment so not to make anyone wait; I did not get the same courtesy. I waited for 55 minutes after my appointment time before I was seen by the doctor. She was pleasant, but no one i... (More) Time is of great importance to everyone. I arrived early to my appointment so not to make anyone wait; I did not get the same courtesy. I waited for 55 minutes after my appointment time before I was seen by the doctor. She was pleasant, but no one in the office offered any apology for the long wait. I will find another doctor. (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
Dermatology Associates of Northern Virginia21495 Ridgetop Circle Suite 105, Sterling, VA20166 USA
Beware of the "automated appointment confirmation system". Some one in my house "may" have hit the wrong key pad and mistakenly cancelled the appointment. It will now take at least two weeks to reschedule. Total waste of my daughter's time.
Was this Review helpful to you? 101 of 1 found this review helpful
Dermatology Associates of Northern Virginia21495 Ridgetop Circle Suite 105, Sterling, VA20166 USA
This is the most unprofessional medical practice I have ever dealt with and they actually deserve no stars. I took my 13 year old daughter to the Sterling office to be treated for acne. She was told she needed two prescriptions and that they were ca... (More) This is the most unprofessional medical practice I have ever dealt with and they actually deserve no stars. I took my 13 year old daughter to the Sterling office to be treated for acne. She was told she needed two prescriptions and that they were called into our local pharmacy. After 3 trips to the pharmacy and 6 calls to the office over the last 2.5 days she still does not have her prescriptions. To date, I have not received a phone call back nor word that the prescription has been called in again. What type of practice ignores calls from their patients when they are asking them to resubmit a prescription request after paying for an appointment with one of their doctors ... especially when a child is involved? My 13 year old was told that this medicine would help her. It gave her hope and now she is left without the treatment and we are frustrated. What an awful experience. I do not recommend this practice to anyone.. (Hide)
Was this Review helpful to you? 202 of 2 found this review helpful
Dermatology Associates of Northern Virginia21495 Ridgetop Circle Suite 105, Sterling, VA20166 USA
I have no gripes with the professionalism and intellect of the doctors and nurses although the wait can be lengthy. The wait is long to schedule an appointment by telephone and when checking in/paying/scheduling appointments in person, the front de... (More) I have no gripes with the professionalism and intellect of the doctors and nurses although the wait can be lengthy. The wait is long to schedule an appointment by telephone and when checking in/paying/scheduling appointments in person, the front desk staff is just plain rude, leaving a bad impression when entering and leaving the practice. (Hide)
Dermatology Associates of Northern Virginia21495 Ridgetop Circle Suite 105, Sterling, VA20166 USA
This is a great office! Both the Sterling office and Centreville office have wonderful professional staff and the doctors are incredibly nice! The wait can sometimes be a bit long what would do you expect, things happen and sometimes some people tak... (More) This is a great office! Both the Sterling office and Centreville office have wonderful professional staff and the doctors are incredibly nice! The wait can sometimes be a bit long what would do you expect, things happen and sometimes some people take longer than others. I have not been to one doctors office where I've been in on my appointment time. Thats just the way it goes sometimes. Other than that this office is wonderful and a good experience everytime I go! (Hide)
Dermatology Associates of Northern Virginia21495 Ridgetop Circle Suite 105, Sterling, VA20166 USA
I agree with the previous review. I like the doctors there but I have had to wait over an hour many times, have been charged twice for items, and had appts rescheduled (prompted by the office not by me) and they were entered in incorrectly therefor... (More) I agree with the previous review. I like the doctors there but I have had to wait over an hour many times, have been charged twice for items, and had appts rescheduled (prompted by the office not by me) and they were entered in incorrectly therefore I showed up & wasn't on the schedule. Very frustrating and annoying. (Hide)
Was this Review helpful to you? 303 of 3 found this review helpful
Dermatology Associates of Northern Virginia21495 Ridgetop Circle Suite 105, Sterling, VA20166 USA
I was seen by Dr Talanin and he was great. My bad experience is more with how this office is run and the treatment by the management. To start with, i went to this office with a referral from another doctor for a treatment. But, i was first confirme... (More) I was seen by Dr Talanin and he was great. My bad experience is more with how this office is run and the treatment by the management. To start with, i went to this office with a referral from another doctor for a treatment. But, i was first confirmed that the other doctor was right and than scheduled for an operation two weeks later. Of course the practice charges twice ignoring the first doctor you see. On top of this, both times i had to wait more than i would have preferred and after talking to the management, I found out they have one of the worst systems to manage the volume of patients they are trying to handle. If you are looking for a remedy to a common problem, do a favor to yourself and look for a smaller and better run practice! (Hide)
Was this Review helpful to you? 313 of 4 found this review helpful
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