Joe's Crab Shack

Mar 31, 2007 by WR from Detroit, MI

Very surprised at the poor service
I really hate that rule of an automatic gratuity for large parties. I took my daughter and her friends out for dinner... (More) I really hate that rule of an automatic gratuity for large parties. I took my daughter and her friends out for dinner for her birthday and there were eight of us. Our lead wait person (Tabitha) was rude, not very attentive and just downright unconcerned. Gratuity means that we are showing our gratitude for the service that we received. Our bill was almost $200, so you can imagine the tip that Tabitha received for her mediocre service. I hope to goodness that her tips are split with the other kind wait staff that helped us out. They were much more "service-orientated. I'm a lover of seafood and very fond of Joe's Crab Shack. This was, however, my daughter's first visit and she doesn't want to visit anymore. I pride myself in being a "big tipper" because I appreciate the person serving me. However, I don't feel that a person should be rewarded when they give lackluster service. I dined at the Joe's Crab Shack in Sterling Heights, MI on Friday, March 2, 2007.  (Hide)

Was this Review helpful to you?