Took my order over the phone , told me when the order comes in they will email me; so that I may pick it up at the store the store never contacted me or email me to let me know my order has been in the store took my money and not a care in the world. I had to call never spoke to anyone just music in my ear I had to hang up and call the 1800 number where the representative apolize and informed me is been in the store.