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Aug 11, 2011
Aug 11, 2011
Office Depot3111 S Glenstone Ave, Springfield, MO65804 USA
I ordered a Canon A30 toner cartridge on August 4, 2011 by phone. Our computer was down so we had to receive a phone call when it was shipped. The woman who called talked so fast that the shipping tracing information could not be written down. O... (More) I ordered a Canon A30 toner cartridge on August 4, 2011 by phone. Our computer was down so we had to receive a phone call when it was shipped. The woman who called talked so fast that the shipping tracing information could not be written down. On August 10, 2011, a neighbor brought the box to us. Our address is house #5525 with number clearly marked next to road at our drive. The Office Depot deliverer left it about 1/4 mile from our house in the 5400 block of the road. When we called to report this, the person answering the phone in the evening of 8/10/2011 was not at all helpful. We are customer #56752878. We are extremely disappointed with the poor delivery and customer service we received. Will search for another source of this item and others. Thank goodness for an honest neighbor. (Hide)
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