Pool Center Inc

Jul 12, 2006 by CS from Springfield, IL

This business hires outside installers of the pool.
The business is ran by the owners who seem very nice at first. They hire outside people to install all of their... (More) The business is ran by the owners who seem very nice at first. They hire outside people to install all of their pools. I purchased a pool at the beginning of the month. I am already into the second month and am still waiting for my pool. The owners have been contacted several times that our pool has not been installed. Their response is: "Have you called the installers? Oh, the installer is catching up on other pools. I am sorry about this, can I give you another number of another pool installer?" So, they pretty much do not take any responsibility with the scheduling of their pool installers. Also, the owners say they will not call their pool installers more than once a day or their pool installers will quit their job. Additionally, my husband and I wanted to cancel our transaction with this business and their threatened us with a 20% restocking fee. We will not buy any chemicals or parts from this business in the future. We warn you not to do business with them.  (Hide)

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