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Furniture Factory Outlet3384 W Sunset Ave, Springdale, AR72762 USA
Same here. Quality is awefull. I didnt save much. purchased a $2,600 dollar living room set. Leather and cushioned couches. Several months later the seams are falling apart. I had also purchased the extended warranty for an additional three hundred... (More) Same here. Quality is awefull. I didnt save much. purchased a $2,600 dollar living room set. Leather and cushioned couches. Several months later the seams are falling apart. I had also purchased the extended warranty for an additional three hundred something that I was sold on due to the fact that I had kids. Still not doing me much good. complained and filed with their warranty service last year. After sending in all nessasary paperwork I never heard anything back. Then phone calls were transfered and dropped continuosly. I had given up. Now my husband is involved as the couches are sagging and losing shape. In process of working something out with managers but now they want to come out and fix seams a year later. Said warranty dept never fixed couches because we sent in wrong receipt. I sent in my visa receipt I got when we purchased the couches instead of there invoice we got when we picked them up. Nice to know now huh? Kinda late people cushions are warped and two inch tears are (Hide)
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