Nature Coast Flooring Inc

26 March 2009 I just can?t believe they made a mistake (AS PER PHONE CALL) in over charging claiming fat fingers and it has been done several times from what his wife says, hitting a zero. I am over charged more than 4 thousand for a less than a... (More) 26 March 2009 I just can?t believe they made a mistake (AS PER PHONE CALL) in over charging claiming fat fingers and it has been done several times from what his wife says, hitting a zero. I am over charged more than 4 thousand for a less than a perfect job. You would think if Nature Coast Flooring knows it makes these mistakes all the time that they would look at what is entered before hitting the send key and charging an account. It was more than 30 days from the transaction to when I seen my statement. It does not make sense that this amount of money has gone unnoticed in Nature Coast Flooring?s account. I personally think this is a case of fraud. My total contract was for $1052.15. I paid down $600.00 with a check as requested before the work started and submitted a credit card for the balance of $452.15 when the work was done. My statement showed they charged $4520.15. The company was supposed to credit me this past Monday and they did not.  (Hide)

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Business Reply to this Review by Randy

This was an unfortunate but simple mistake and the customer was fully reimbursed for the difference.This is the only time this has ever happened.

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they had the best service and prices

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