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Jul 12, 2012
Jul 12, 2012
Furniture Superstore245 Western Ave, South Portland, ME04106 USA
The customer service at this store is TERRIBLE!!!! I bought a boxspring and mattress for my daughter during one of their "mattress blowout sales" The condition for the sale price was that they wouldn't deliver it. I didn't have a truck and being a... (More) The customer service at this store is TERRIBLE!!!! I bought a boxspring and mattress for my daughter during one of their "mattress blowout sales" The condition for the sale price was that they wouldn't deliver it. I didn't have a truck and being a single mom I needed the sale price. My brother in law drove 60 miles round trip to pick it up for me. He brought it to my house and they gave him the wrong mattress. It was my daughter's birthday and this was her only present. I called the store and asked them to come pick up the wrong mattress and deliver me what I ordered. They admitted they made a mistake and would only deliver the CORRECT mattress at a $49.00 charge. Unfortunately my daughter did not get to sleep on her new bed for her birthday and I had to pay someone gas money to do the 60 mile round trip AGAIN!!!! Thanks for nothing Furniture Superstore!!!! Buyer beware if you are expecting ANY customer service. (Hide)
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