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Dec 8, 2013
Dec 8, 2013
Winthrop's Hallmark837 Grand Army Hwy, Somerset, MA02726 USA
Have spent hundreds of dollars at this store and as of this week 12/07/2013 it will stop. The customer service at this Hallmark Store is probably the worse I have ever experiences in my life. I made a purchse two weeks ago and noticed the articles... (More) Have spent hundreds of dollars at this store and as of this week 12/07/2013 it will stop. The customer service at this Hallmark Store is probably the worse I have ever experiences in my life. I made a purchse two weeks ago and noticed the articles were on sale. I had the articles (in sealed boxes) my sales receipt, however they were purchased at another Hallmark store. The manager of the store was extremly rude, first giving me a hassle about giving me a credit. So it was told to her that I would want to return them for my money back, then I would just re-purchase the same articles. Then she proceeded to tell me that she wasn't going to go ahead with the transaction because they weren't bought in her store and that she didn't get the money for them, that I would have to go back to the Hallmark store that they were purchased at - again even though the articles purchase are only sold at Hallmark stores!!! She was extremly rude and condescending toward me....poor customer service! (Hide)
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