I made an appointment for 2:50PM on Friday. Thursday afternoon shortly before 5PM, I got a voicemail from the office asking me to call them the next morning. I was worried they were going to cancel my appointment. When I called, I was placed on hold off an on for 10 minutes and when the lady came on line, she wanted my insurance information. Really? I was nervous about the appointment and a friend also took off work to go with me. We arrive on time to the appointment. I had to complete a serious of paperwork because it had been a year since I had been to see him. The nurse called me back to the window to ask me to hurry because they wanted to "expedite" me to see the doctor. I smiled and said "I'm all for expediting. I completed the paperwork and had it in their hands by 2:55. I then waited until 3:30 and went to ask when I would see the doctor. I thought it was odd since she had indicated it would be any minute when I completed my paperwork. She explained that the doctor was busy and