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Apr 24, 2013
by anonymous
2
Apr 24, 2013
business
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
Amazon now uses el cheapo shipping with "OnTrac". This shipper put a grain shiipment in an enclosure FULL OF ANIMALS - TWICE. Yes, they did rip into the grain and strew it EVERYWHERE - TWICE. Beware of amazon's cost cutting measures, it's obvious... (More) Amazon now uses el cheapo shipping with "OnTrac". This shipper put a grain shiipment in an enclosure FULL OF ANIMALS - TWICE. Yes, they did rip into the grain and strew it EVERYWHERE - TWICE. Beware of amazon's cost cutting measures, it's obvious why amazon's net profits are down. I will try never to use them again. (Hide)
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
Amazon doesn't like smaller vendors / sellers. When Amazon said's one thing. SELL YOU STUFF. Well they won't let you. It's my own collection of Native American Jewelry Sterling Silver. Amazon discriminates who sells what. They are telling me that I... (More) Amazon doesn't like smaller vendors / sellers. When Amazon said's one thing. SELL YOU STUFF. Well they won't let you. It's my own collection of Native American Jewelry Sterling Silver. Amazon discriminates who sells what. They are telling me that I need a website of good standing and a business to sell. I have 15 pieces of jewelry. This is not just policy, its discrimination. Just to let you know, I've been in retail & wholesale for over 25yrs. Amazon, they try to push you in a different direction by brushing you off. Because they refuse to set up a category and approval. It takes you in circles. Call there TECH Support / can't speak English to well. Its really becoming a turn off. Its so easy to buy off Amazon its great. Yet, selling on Amazon is not. They play phone tag, Tell them what time to call me and they drop the ball everytime. I went to Craigeslist and it was so easy to set up, a child could do it. Amazon I give a "F" rating in not resolving my issues to SELL MY STUFF..... (Hide)
Was this Review helpful to you? 010 of 1 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
As an employee of the CHA1 associate team with Amazon the point system misapplied 1.5 points to my employee record, and after an extended concern was expressed, the points were removed. This act of the Amazon management team is appreciated as it rel... (More) As an employee of the CHA1 associate team with Amazon the point system misapplied 1.5 points to my employee record, and after an extended concern was expressed, the points were removed. This act of the Amazon management team is appreciated as it released the worry of that kind of reflection upon my employment record inwhich may make the difference in my future opportunity to work at Amazon again. Thank you again. I have discovered having fewer concerns such as this helps me to maintain rate! Connie D. Burnett Hixson, Tennessee (Hide)
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I have a story about Amazon. Amazon charged my me twice for the same books. Which caused my account to be over draft fees of 125.00. I been dealing with this problem since Feb. 4, 2013. I have yet to see my money. My bank even spoke and fax them the... (More) I have a story about Amazon. Amazon charged my me twice for the same books. Which caused my account to be over draft fees of 125.00. I been dealing with this problem since Feb. 4, 2013. I have yet to see my money. My bank even spoke and fax them the information stating it was their faults. I have 4 Marketing books setting on my coffee table. What am I going to do with 4 Marketing books. The billing department is stating that it is not Amazon Fault. I don't understand how the Customer Services has no phone number for their billing department or can't connect you. (Hide)
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
Beware if Amazon - I have been trying to obtain their attitude to Bait Advertising (Bait advertising is an alluring but insincere offer to sell a product or service which the advertiser in truth does not intend or want to sell. Its purpose is to swi... (More) Beware if Amazon - I have been trying to obtain their attitude to Bait Advertising (Bait advertising is an alluring but insincere offer to sell a product or service which the advertiser in truth does not intend or want to sell. Its purpose is to switch consumers from buying the advertised merchandise, in order to sell something else, usually at a higher price or on a basis more advantageous to the advertiser. The primary aim of a bait advertisement is to obtain leads as to persons interested in buying merchandise of the type so advertised). I bought an article which was advertised at a price of 1299 reduced to 499 but subsequently there was no original price of 1299 just 499. When MAX Trader was questioned they could or would not provide evidence that this was not bait advertising - Amazon didn't want to know. I am now trying to get the authorities to resolve the matters BEWARE OF AMAZON!!! (Hide)
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I have had the experiene of trying to formulate a home business where I act as a checkout for Amazon. Told by The PDM Group they represent Amazon and set up my domain whe it is powered by Amazon and I would receive commission on all items bought thr... (More) I have had the experiene of trying to formulate a home business where I act as a checkout for Amazon. Told by The PDM Group they represent Amazon and set up my domain whe it is powered by Amazon and I would receive commission on all items bought through my domain. I was charged $500 and never saw a dime in sales - even when I bought something. Beware!!! (Hide)
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
Had a mix up on the address portion of my and my daughter in laws accounts.It had her address both ordering and shipping but was using my amazon acct. and credit card On that acct.so I canceled the order.Changed my password just in case,got confirma... (More) Had a mix up on the address portion of my and my daughter in laws accounts.It had her address both ordering and shipping but was using my amazon acct. and credit card On that acct.so I canceled the order.Changed my password just in case,got confirmation that it took. Recvd email stating they closed my act because my acct was supposedly related to a previous closed acct. I've had this acct for years,not new. Have tried 7 times to get ahold of someone who can help. Keep getting people you barely understand,who have some kind of script they go by.Say they can't do anything but they will send all my information to the acct specialists.Then I recvd the same email back that starred this mess.It says on top that its from address verification to myself.Tried verifying address had to search out where to do that hoping I got to the right.went to bank since amazon keeps asking repeatedly for my banks number.No help.So now I'm searching Internet for all phone #'s for amazon I can find to call😁😁 (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I used to work for An Amazon FC. There were several issues with the way people used to push products in receive without prepping them properly. It wouldn't end there either. The Quality dept, ICQA, would do their counts and just throw items back int... (More) I used to work for An Amazon FC. There were several issues with the way people used to push products in receive without prepping them properly. It wouldn't end there either. The Quality dept, ICQA, would do their counts and just throw items back into bins disregarding the fact that they may be causing damage to the items or other items in the bins (anything to get their number and look like superstars.) it wouldn't end there. Outbound pickers would come pick the respective items and throw items onto the carts. The temp supervisors and AM's would pay no mind as long as their performers were "performing." The company itself preaches Safety First, but it's a joke. Anytime the Safety Coordinators correct anyone or "coach", managers claim that the "performers" are being attacked. The Safety Specialist must be to keep the front office image looking good too. They never come out except for special appearances when there are corporate people in the building. Who knew there was a Safety Manager until there was a hands on meeting. The whole process items go through at amazon is a joke. They are not a customer centric company. All they care about is their monthly bonuses and getting their stock up. I myself stopped ordering from Amazon when I got two packages with damaged product. I never received a reply email. Their customer service support is as bad as their warehouse support. (Hide)
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
Well I Work At Amazon In Chester, Va And They Trying To Make Us Do 60 Hours For 4 Weeks Start , Which Is Not Allow. Also, They Dont Give Us Breaks Every Two Hours On 12 Shift , Only A Break At 8:15 For 15 Mins , 11:00 For 30 Mins , 3:00 For 15 Mins... (More) Well I Work At Amazon In Chester, Va And They Trying To Make Us Do 60 Hours For 4 Weeks Start , Which Is Not Allow. Also, They Dont Give Us Breaks Every Two Hours On 12 Shift , Only A Break At 8:15 For 15 Mins , 11:00 For 30 Mins , 3:00 For 15 Mins And 4:30 For 10. Somebody Needs To Fix These Problems. (Hide)
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I have had several issues with Amazon with not getting what I ordered or having something not work after a very short time. All they do is hide behind the fact that the item was sold by a third party and all they can do is let the vendor know you ha... (More) I have had several issues with Amazon with not getting what I ordered or having something not work after a very short time. All they do is hide behind the fact that the item was sold by a third party and all they can do is let the vendor know you have an issue and you will have to resolve it with the vendor. I purchased a laptop battery in April 2012 and it stopped working in August 2012. I let them know and I informed them that the merchant says that I have to send a 10.00 to cover shipping. REALLY!!!! I paid shipping to me and now I have to for shipping back to them and then back to me again. Amazon refusing to do anything else. Needless to say I won't be ordering from them again. (Hide)
Was this Review helpful to you? 202 of 2 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I live in Texas and I am not happy with paying sales tax online. I don't mind signing up for Prime and getting 1-2 day shipping -2nd day is free and next day is 3.99. Unless the product is not in stores why would I buy from amazon when I can go dow... (More) I live in Texas and I am not happy with paying sales tax online. I don't mind signing up for Prime and getting 1-2 day shipping -2nd day is free and next day is 3.99. Unless the product is not in stores why would I buy from amazon when I can go down the road and get it right away?! (Hide)
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I have never had an issue with Amazon and have been a happy customer since 2003. However, wouldn't it be nice if the powers that be with Amazon, give me a gift certificate for anywhere from $10..-$50.00. There are many companies that have na rewar... (More) I have never had an issue with Amazon and have been a happy customer since 2003. However, wouldn't it be nice if the powers that be with Amazon, give me a gift certificate for anywhere from $10..-$50.00. There are many companies that have na reward system but I don't see one with Amazon. It would sure be nice. (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
My Amazon Kindle casing is cracked in three places. I called customer service twice, but was told they could not replace the casing but would sell me a new Kindle for $85.00. I can buy a new 3G kindle from Best Buy for less than that with their re... (More) My Amazon Kindle casing is cracked in three places. I called customer service twice, but was told they could not replace the casing but would sell me a new Kindle for $85.00. I can buy a new 3G kindle from Best Buy for less than that with their rebate program. They were no help at all. I will not be buying from Amazon in the future. (Hide)
Was this Review helpful to you? 202 of 2 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I have been doing business with Amazon for years and never had a problem that could not be resolved satisfactorily. However, when I get one of their outsouced customer service reps who do speak English but have no clue what I am talking about i have... (More) I have been doing business with Amazon for years and never had a problem that could not be resolved satisfactorily. However, when I get one of their outsouced customer service reps who do speak English but have no clue what I am talking about i have to ask to be sent up to second level support The problem gets solved but it takes a little longer. (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I order a book for my job, payment went through however I was in the middle of moving and left my billing address at my old address as to ensure the payment was made. I did fill out to ship it to and put in my new address. When the book was delivere... (More) I order a book for my job, payment went through however I was in the middle of moving and left my billing address at my old address as to ensure the payment was made. I did fill out to ship it to and put in my new address. When the book was delivered it was delivered to old address, was told by the office they sent it back with ups the same day. How ever I did write where is my shipment and explain the details. I never received a response and I am still waiting for the book going on 3 weeks now which was suppose to reach me within 2 days. Not very happy at all. It was hard to find phone number which i finally found via google. (Hide)
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I use to trust Amazon.com but they now sold me a bootleg copy / illegal reproduction of a Disney DVD. This was not through their market place, this was not through a third party seller on the system, this was from amazon themselves. What products an... (More) I use to trust Amazon.com but they now sold me a bootleg copy / illegal reproduction of a Disney DVD. This was not through their market place, this was not through a third party seller on the system, this was from amazon themselves. What products and or goods will be next? That brand name item you think you are getting a great deal on from amazon.com might end up as a fake knock off soon as well if they dont resolve this issue in their company soon. It really makes me worry because many products manufactured in foreign places do not follow the guidelines that we have. I am sure everyone has heard of the lead paint issues with kids toys and other similar issues that are with actual American sold products. Imagine how much worse than can be if they are not even sold here at all and are not applicable to even those guidelines. Amazon.com sells toys as well like fisher price, how do I now know the christmas presents we bought are legit too and meet those federal guidelines?!?! (Hide)
Was this Review helpful to you? 111 of 2 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
Horrible company with the worst customer service EVER! I sent books in for the buy back program for my college text books. Amazon cancelled my order in a computer glitch, I emailed them to find out what to do. I receieved an email insturcting me to... (More) Horrible company with the worst customer service EVER! I sent books in for the buy back program for my college text books. Amazon cancelled my order in a computer glitch, I emailed them to find out what to do. I receieved an email insturcting me to fix it, umm no I won't do your job for you. I called the next day and was told a credit would be issued and email would be sent letting me know the amount. Still no email, so I called back and was told nothing was done. Then I talked to a supervisor who found out my order was still in transit after I was told it was there and it would take two weeks to get them back to me. So a week later, no money, books are whereever in transit, and I am out a few hundred dollars for my college textbook. Integrity is something this company does not have and laziness seems to be the norm for the employees.......totally pathetic! And I was a first time customer and this will be the last time I use them! (Hide)
Was this Review helpful to you? 404 of 4 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
Two weeks ago ordered VuCube Satellite receiver. Paid $536.98 byWestern Union via Quick Collect of which Amazon has received. They nowwill not return money to Western Union or send merchandise to me.
Was this Review helpful to you? 424 of 6 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I contacted Amazon regarding a major mistake they made and spoke to several different people who did not speak English. They couldn't go off of their script and I ended up cancelling my credit card & account through them. We sent our Kindle back a... (More) I contacted Amazon regarding a major mistake they made and spoke to several different people who did not speak English. They couldn't go off of their script and I ended up cancelling my credit card & account through them. We sent our Kindle back and will not be giving them another dime. I never got my issue resolved because the 3 people I spoke with didn't know English well enough to figure out how to fix it. (Hide)
Was this Review helpful to you? 717 of 8 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I attempted to purchase a replacement battery for my cordless telephone from Amazon. Saw one advertised at $6.99. When I tried to check out, the shipping charges were $31.98. Called C.S. and their answer was something to the effect that this item wa... (More) I attempted to purchase a replacement battery for my cordless telephone from Amazon. Saw one advertised at $6.99. When I tried to check out, the shipping charges were $31.98. Called C.S. and their answer was something to the effect that this item was being sold by a vendor and they can charge whatever they want. I checked the details and Amazon advertised shipping charge of $6,99 and yet they were charging more during check out. I tried to elevate higher, but to no avail. Several points I am passing on by my experience. 1, C.S. at Amazon is outsourced to India and the command of the English language is not great. 2, If you are not satisfied, there is little recourse since Amazon executives are hidden and not accessible. 3, C.S. is just an answering service to listen/receive complaints, but has no teeth nor intent to really resolve the complaint. 4. Amazon's slogan in C.S responses of: "your feedback is helping us build Earth's Most Customer-Centric Company." is a joke. (Hide)
Was this Review helpful to you? 818 of 9 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I placed an order & received a promo code for a free shutterfly book. I tried to use the code, it didn't work. I contacted amazon, waited on the phone for 20 min. was told I would receive a new code, never did. Called back again to find out where... (More) I placed an order & received a promo code for a free shutterfly book. I tried to use the code, it didn't work. I contacted amazon, waited on the phone for 20 min. was told I would receive a new code, never did. Called back again to find out where it was, waited another 30 min while they searched for their email offering the promo, they couldn't find it. I forwarded mine, they told me it was now expired so they wouldn't be able to do what they said. I asked for a mgr, who explained that she would give me an amazon credit, but made it clear this was an exception and acted as if she were doing me a huge favor. No apology for my wasted time, no apology for the co. failing to do what they said they would do. I didn't want an amazon credit, I wanted the promo. Also, I don't want to speak to someone in a foreign country....there is a vocabulary gap. (Hide)
Was this Review helpful to you? 414 of 5 found this review helpful
Amazon Com - Corporate Office410 Terry Ave N, Seattle, WA98109 USA
I have a corporate account with amazon.com and recently tried to order a item needed in our business. The order was refused because, according to customer service, I had purchased two of the same item two months earlier! I am still trying to grasp... (More) I have a corporate account with amazon.com and recently tried to order a item needed in our business. The order was refused because, according to customer service, I had purchased two of the same item two months earlier! I am still trying to grasp the logic in that. Customer service was sorry, even at the amazon.com corporate level. If amazon offered exceptional pricing, this treatment might be tolerable. As it is, the customer gets to pay top price for sad service. How pathetic. (Hide)
Was this Review helpful to you? 616 of 7 found this review helpful
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indicates that the reviewer is an employee of SuperMedia LLC. SuperMedia operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of SuperMedia.
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