This pharmacy is under-staffed. I work in a medical office and I communicate frequently with this pharmacy. I also am a customer. On numerous occasions I have had to wait for hours to have something filled that was called in days prior. My patients also have said the same thing. They like to tell people "they have not heard from the doctor's office yet". I can tell you that 99% of the time that is NOT true, they just have not checked their fax machine, or computer. It is a way of escaping the customer and putting the blame on someone else who can't defend themselves. They tried this on me when I went to pick up a perscription that I personally sent to them from my office and I called them on it. Then it was "oh, I have been so busy",well guess what? So are we here at the doctor's office, but we staff accordingly and we don't lie to our patients. I just heard they are going to take over for another local pharmacy too!! Somebody needs to address this and FAST! I'm leaving for my safety!