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Feb 1, 2014
Feb 1, 2014
Peninsula40 S Market St, Seaford, DE19973 USA
This company has some very bad policy`s I called them on Saturday To try to get oil for my grandchildren ,and my daughter had call earlier but told she would have pay some outrageous fee ,my daughter has a credit from shore up whom I intent to notif... (More) This company has some very bad policy`s I called them on Saturday To try to get oil for my grandchildren ,and my daughter had call earlier but told she would have pay some outrageous fee ,my daughter has a credit from shore up whom I intent to notifle also contacting better business bad company as for I am concerned (Hide)
We contacted them for heating oil, timws were tight so I asked about the so called "budget plan." I told them that I needed an amount that WOULD NOT cause me to have a huge balance, said he would do some research. I got a call back saying they have... (More) We contacted them for heating oil, timws were tight so I asked about the so called "budget plan." I told them that I needed an amount that WOULD NOT cause me to have a huge balance, said he would do some research. I got a call back saying they have check previous residents and houses in the area. I was told our monthly amount will be 206.00 a month. I asked if he was sure, again I can not have a huge bill at the end. He said yes. So I paid my monthly bill for some time. At the end of the season I received a bill for 1953.22. I called with no return call. In the mean time lost my job. Pen. Oil said it wasnt his fault, he cant be exact on a budget. I can see maybe oweing $00 or maybe even 700. BUT 1953.22?? So they say it cost me $4,000.00 to heat my home for one season?? My neighbor said he had a simular problem with them and no longer uses them. PEOPLE BEWARE. I will let you know how court goes..... (Hide)
Was this Review helpful to you? 202 of 2 found this review helpful
This company has a charging system that appears to be flawed and illegal. It seems wrong, to me, to charge statement fees plus interest to customers struggling to make ends meet. And by the way, based on the explanation, the statement fee is ch... (More) This company has a charging system that appears to be flawed and illegal. It seems wrong, to me, to charge statement fees plus interest to customers struggling to make ends meet. And by the way, based on the explanation, the statement fee is charged twice per month. In our case, the fees were in excess of $150.00 because interest was charged on Catholic charity payment promises after oil delivery. (Hide)
Was this Review helpful to you? 505 of 5 found this review helpful
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