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Jan 25, 2013
by anonymous
1
Jan 25, 2013
business
South Coast Medical Group1326 Eisenhower Dr, # 2, Savannah, GA31406 USA
The doctors are great but the practice and the staff are terrible. I called and asked to speak to my doctor. I was throwing up and had severe pain in my back. I thought it might be a kidney stone but had never had one. They did not tell me to go to... (More) The doctors are great but the practice and the staff are terrible. I called and asked to speak to my doctor. I was throwing up and had severe pain in my back. I thought it might be a kidney stone but had never had one. They did not tell me to go to the emergency room or anything - just kept wanting to make me an appointment for the next day. They do not do well with what is called customer service! I have been putting up with this kind of poor service because I like my doctor. This is only one of many examples over the years. (Hide)
South Coast Medical Group1326 Eisenhower Dr, # 2, Savannah, GA31406 USA
Since my dr. moved here from down the st. it has not been a good experience. His nursing staff leaves a lot to be desired. I am still waiting dr. authorition to be given to my insurance company (wating now for more than 2 months) and I am a diabet... (More) Since my dr. moved here from down the st. it has not been a good experience. His nursing staff leaves a lot to be desired. I am still waiting dr. authorition to be given to my insurance company (wating now for more than 2 months) and I am a diabetic so you can see how little care is given to the patient's needs regardless of patient's condition. i had to personally call the ins co to get the ball moving along. They were helpful, thought it had been worked out but two weeks later I still don't have my medication. left message with his nurse and no return phone call. what else am I to do but part with my dr. that I have a good patient doctor relationship with and try to find another doctor as good but with a support staff that can really support his patient. (Hide)
South Coast Medical Group1326 Eisenhower Dr, # 2, Savannah, GA31406 USA
Good people and great concern about wait times but lobby isn't all that clean, lots of dust, also your doctors or mine atleast is not very personal with his patients... He does not take the time. Sit and talk and understand the patient!!!
South Coast Medical Group1326 Eisenhower Dr, # 2, Savannah, GA31406 USA
I love the new, smaller medial facility off Chatham Parkway. More personal and shorter wait times, although even the main facility is very careful about watching for long waits. As in all cases, the patient must be proactive and pay attention to wh... (More) I love the new, smaller medial facility off Chatham Parkway. More personal and shorter wait times, although even the main facility is very careful about watching for long waits. As in all cases, the patient must be proactive and pay attention to what is going on. I like the "one stop shop"... don't have to go to another place for lab work, etc. The people at the Imaging Center are very attentive and make you feel like you are the only patient they have to care about. I really am happy with the care provided. BonnieK (Hide)
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South Coast Medical Group1326 Eisenhower Dr, # 2, Savannah, GA31406 USA
large facility with many physicians in many fields of practice, who provide excellent and compassionate care; nurses, technicians, and receptionists are friendly and competent. Office is concerned about wait times and monitors them carefully
Was this Review helpful to you? 222 of 4 found this review helpful
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