Phillips Carpet One Floor-Home

Mar 18, 2009 by Jess

I had new carpet installed throughout my house a little over a year ago. When they initially installed it in the... (More) I had new carpet installed throughout my house a little over a year ago. When they initially installed it in the living room there was a minor problem, and they fixed it right away. After a few months, I noticed the carpet began to wrinkle in the bedroom. Its now wrinkled in the hallway and in the bedroom. I finally called them after I noticed it was only going to get worse with time. I informed them of the problem and told them I thought the carpet needed to be stretched. I left my name/number and they said they would call me back shortly. After I didn't hear from them a few weeks I called them. Again I left my name and number and they said they would call me back. After I didn't hear from them for another couple of weeks, I called again, and they said they thought the problem had been fixed. When I told him I hadn't heard back he said he would look into it and call me back. He finally called me back and said I called 1 month too late, the warrenty had run out and there would be a fee  (Hide)

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