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Performance Tire & Wheels1114 Calle La Resolana, Santa Fe, NM87507 USA
About the worst customer service I've ever experienced. I had to repair a rim some time ago, and I took the car in and they had it for an entire day. At the end of the day, I was informed the work wasn't yet completed, so I suggested that they just... (More) About the worst customer service I've ever experienced. I had to repair a rim some time ago, and I took the car in and they had it for an entire day. At the end of the day, I was informed the work wasn't yet completed, so I suggested that they just keep the wheel, and put the spare on for a few days. They wouldn't do that, nor would they keep the car. Oddly, they didn't take money that day. Later, when I repeatedly tried to schedule an appointment to complete the work, they could never find a time for me. They did not once call me. On the third attempt, after being treated rudely, I was so frustrated that, instead of being rude, I hung up. He immediately called me back and YELLED at me for hanging up on him. They never finished the work -- at least they didn't get any money, either. This is what happens when there's no other competition in town -- the worst customer service eperience I've had in years. (Hide)
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