Coastal Hideaways

Had a wonderful experience with our vacation rental with Coastal Hideaways

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Same story, no return of deposit and it has been 6 weeks. We call and call and are told the deposit has been mailed and they blame it on the accountant every time. That poor accountant!! If only they knew they were to blame for us not getting our... (More) Same story, no return of deposit and it has been 6 weeks. We call and call and are told the deposit has been mailed and they blame it on the accountant every time. That poor accountant!! If only they knew they were to blame for us not getting our deposit back. We plan legal action. Avoid this company no matter how nice the houses look.  (Hide)

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We rented a vacation home from Coastal Hideaways, and they never returned our substantial Deposit. We have contacted them by phone over a dozen times. The answer is always the same: the deposit should have been returned months ago, they will look... (More) We rented a vacation home from Coastal Hideaways, and they never returned our substantial Deposit. We have contacted them by phone over a dozen times. The answer is always the same: the deposit should have been returned months ago, they will look into it and get back to us. They never do - they have never returned a single promised phone call. The only explanation we've been given for the delay is that we left too much garbage in the garbage bins (the bins were already full when we arrived) and that housekeeping claimed some minor damage. We did not damage the property and have asked for details, but they have no records of what the alleged damage was and could find no receipts in their file to show that anything was spent to fix the damages. We rented the unit in September of 2006, it is now June of 2007. We have been struggling with them for nearly a year to get our deposit returned with no luck or real attention to the matter. Avoid this company!  (Hide)

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