Alamo Rent-A-Car

Oct 10, 2009 by Shane

SHUT DOWN Alamo Rental Car at 750 Bush St in San Francisco. Our hotel warned us of the many complaints about this... (More) SHUT DOWN Alamo Rental Car at 750 Bush St in San Francisco. Our hotel warned us of the many complaints about this location, but we didn't believe them until we arrived there. Our experience wasted two precious hours of vacation time, and we had to skip two planned stops as a result. We arrived at 11:55 AM to pick up our car, reserved for noon. We waited in a long line until 1:30. The staff took another half-hour to un-wedge our car from the tiny parking garage. Cars were exiting a ramp that was clearly marked "returns" outside (dangerous). Foreign tourists asked us if this was normal in America. We said, "Absolutely not. This would never happen in Florida (our home state)." In retrospect, we should have picked up our car from the SFO airport and paid for three days' valet parking. I have never seen such a disorganized mess in my life, and it was the most sour experience of our vacation. On Google Maps, there is a street-level panoramic photo of people waiting outside the garage.  (Hide)

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